Job Information
Omni Hotels Hotel Resort Meeting & Event Concierge in Broomfield, Colorado
Location
Interlocken Resort
The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denver offers a wealth of on-site amenities. With its stunning panoramic views of the mountains or valley, unmatched luxuries and the essence of snow-capped mountain tranquility, the Omni Interlocken Resort is sure to sweep you off your feet.
The Omni Interlocken Resort’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Interlocken Resort may be your perfect match.
Job Description
Omni Hotels & Resorts is seeking aHotel Meeting & Events Concierge for the beautiful Interlocken Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!
Omni Hotels & Resorts was named one of the Best-Led Companies in 2024 by Glassdoor!
Omni Interlocken Resort & Spais seeking aMeeting & Events Conciergeto join our outstanding banquets team! This vital role will work closely with the Director of Sales and Hotel Leaders to provide support for all aspects of executing a meeting/event. The Meeting Concierge will support the Banquets and Sales departments ensuring flawless events and communication to the appropriate parties.
We are looking for motivated and energetic individuals who love contributing to a winning team. If you have meetings/events experience in a hotel environment, we would love to speak with you about this role.
Salary for this position (based on experience): $25.00/hour . Full Time Associates at Omni Interlocken Resort are entitled to elect the following benefits: Medical, Dental, Vision and other healthcare benefits, Paid Maternity Leave, 401k and Paid Time Off Accrual. Omni Interlocken Resort reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.
Additional associate benefits offered include golf privileges, discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.
Responsibilities
Achieve goals as assigned by Director of Sales and the Director of Banquets.
Point of contact for meeting planners.
Added support to large groups when in house.
Merchandise function space and attain maximum room rental wherever appropriate.
Promote a high-quality company image by demonstrating professionalism to both clients and colleagues.
Assist with weddings, annual galas, catering events and other social events.
Event planning and detailing for booked events
Maintain files and current trace dates, accurate history, and all relevant booking activity.
Is current and abides by all hotel procedures and standards
Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.
Physically double-check all function arrangements against specifications of client. Correct where necessary.
Foster strong relationships with the local industry partners
Ensures all departments receive necessary information pertaining to the meeting group.
Verify contracted banquet meeting rooms to guarantee proper space has been assigned and that meeting rooms can accommodate requested set-ups.
Conduct pre-planning meetings to include necessary departments when requested by client.
Assist in initiating Banquet Event Orders (BEO’s) to review with the meeting planner.
Attends required meetings including morning and afternoon Stand-Up Meeting, BEO Meeting and Department Staff Meeting.
May conduct pre-conference meetings with meeting planner and all appropriate department heads.
During conference, will ensure the meeting arrangements are to the meeting planner’s specifications. Ensures all on-site changes are managed efficiently.
Available to meeting planner during conference through phone, email, and in person to trouble shoot any questions that arise.
Must be knowledgeable about all hotel capabilities (front desk/reservations/room service/catering).
Other duties as assigned by Director of Banquets.
Qualifications
High School Diploma or Equivalent.
College degree preferred.
Certified Meeting Planner preferred.
Minimum of 1 year hotel sales/catering/banquet administrative experience.
Knowledge of the operations of the hotel industry.
Dynamic, enthusiastic, creative individual who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.
Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.
Must have strong presentation skills.
Highly developed customer service skills with strong attention to detail.
Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred.
Must be able to stand for up to 8 hours
Must have a flexible schedule and be able to work Days, Evenings, Weekends, and Holidays.
Must be 18 years or older.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com . Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
Job LocationsUS-CO-Broomfield
Posted Date3 weeks ago(6/3/2024 12:50 PM)
Requisition ID 2024-110673
of Openings 1
Category (Portal Searching) Banquets