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RiseBoro Homecare Inc. Program Coordinator, Beacon in BROOKLYN, New York

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Program Coordinator plays a pivotal role in overseeing the daily operations and long-term success of the RiseBoro Beacon program, ensuring high-quality experiences for youth, teens, and adults. This position supports the Assistant Director, Site Coordinator, and Beacon Director in delivering the vision of the program by building and sustaining collaborative relationships with internal teams, external stakeholders, and the leadership of the host school. The Program Coordinator is part of a collaborative team responsible for ensuring seamless program delivery, fostering participant engagement, and enhancing family and community involvement. By coordinating efforts across staff and stakeholders, the Program Coordinator contributes to the overall impact and success of the Beacon program, promoting meaningful connections and outcomes for participants. Specific duties and responsibilities include:

Program Implementation & Participant Engagement:

  • Support the planning and execution of daily activities and schedules for after-school and weekend programming, ensuring they are effectively aligned with the Beacon’s objectives and outcomes during after-school and weekend hours

  • Work closely with the Education Specialist team and staff to ensure lesson plans are engaging, meaningful, and promote the holistic development of all participants

  • Act as the primary point of contact for participants and families, addressing concerns, fostering engagement, and cultivating strong relationships to enhance participant involvement

    Staff Supervision & Development:

  • Provide direct supervision to part-time staff and volunteers, offering leadership, guidance, and feedback to ensure high-quality program delivery

  • Deliver quarterly staff development opportunities in topics designed to address contract requirements and participant engagement

  • Support staff meetings and training, working collaboratively with the Site Coordinator and Assistant Director to facilitate team development

  • Assist in the hiring, training, and supervision of staff, ensuring they are oriented to their roles and responsibilities within the program structure

    Family & Community Engagement:

  • Partner with program leadership to build and enhance relationships with families and community organizations, encouraging active participation in the Beacon program and driving increased attendance

  • Create and implement a communication plan, including emails, newsletters, calendars and social media content, to keep families and the community informed and engaged with program activities and updates

  • Assist in developing recruitment and retention strategies that ensure the Beacon program remains inclusive and appealing to a diverse group of participants, including youth, teens, and adults

    Administrative & Reporting Support:

  • Manage participant registration and outreach and attendance records, ensuring data is accurately entered into the DYCD Connect database

  • Assist in the preparation of reports and documentation for funders, ensuring accuracy, compliance, and timely submission of required reports

  • Provide administrative support to the Assistant Director and Site Coordinator, including scheduling, space reservations, and supply requests

  • Address emergencies by following established protocols, ensuring thorough documentation and timely follow-up, while demonstrating the flexibility to adapt as needed within the guidelines of approved procedures

    Event & Special Program Coordination:

  • Lead the planning and execution of special events, trips, and community activities ensuring logistical needs are met and the events run smoothly

  • Work closely with the leadership team to coordinate major events, aligning them with program goals and ensuring strong participant and community involvement

    COMPETENCIES

  • At least two years of experience working in youth or community programs, with some leadership or supervisory experience

  • Strong organizational, planning, and communication skills, with the ability to manage multiple tasks and responsibilities simultaneously

  • Experience working with diverse populations, including youth, teens, and adults

  • Proficiency in MS Office Suite and experience with data management systems (DYCD Connect preferred)

  • A team player with strong interpersonal skills and a commitment to fostering a positive, inclusive program environment.

  • Bilingual proficiency in Spanish is a plus

  • Familiarity with youth development principles and community-based programming.

  • Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities

  • Have a demonstrated commitment to supporting communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice involved persons, etc.)

    EDUCATION and EXPERIENCE

    Bachelors preferred; Associates required

    At least two years of experience working in youth or community programs, with some leadership or supervisory experience required

Qualifications

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.

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