Job Information
A1 Cellular LLC Customer Service Representative in Brooklyn, New York
Confer with customers by telephone or in person to provide information about products or services. Keep records of customer interactions or transactions, details of inquiries, complaints as well as actions taken. Contact customers to respond to inquiries. Use computers and computer systems to set up functions, enter data or process information. Maintain financial or account records. Determine charges for services requested, collect payments, or arrange for billing. Respond to customer problems or complaints. Record details of customer contact and action taken.
Related experience accepted: Customer Service