Job Information
Topgolf Front of House Manager (Hospitality Manager) in Brooklyn Center, Minnesota
Job Responsibilities
Supervise and lead a dynamic team, including training and scheduling.
Manage reservations, venue operations, and guest inquiries.
Ensure the cleanliness, maintenance, and organization of retail areas.
Execute events, tournaments, and promotions to enhance guest experiences.
Uphold operating procedures and service and safety standards, especially guest satisfaction.
Resolve guest concerns promptly to maintain a high level of customer satisfaction.
Critical Skills & Experience Requirements
Prior experience restaurant management, in food and beverage, or related hospitality roles.
Strong leadership and team management skills to guide and motivate staff.
Exceptional customer service and communication abilities to create a welcoming environment.
Proficiency in reservation software and basic computer skills/Microsoft Office Suite.
ABOUT TOPTRACER
Our mission is to help people enjoy the wonderful game of golf even more by developing tracing technology for TV and gamification to ranges. Our range technology is used globally and millions of people. We're focused on helping people worldwide improve their golf game which leads to healthy, active and social lifestyles. Our broadcast technology is aired worldwide and makes the tournaments really enjoyable for the TV viewers. ⛳️