Job Information
WorkSource Oregon Hotel Receptionist in Brookings, Oregon
REQUIREMENTS: * Work experience as a Hotel Front Desk Agent, Receptionist or similar role is a plus * Exceptional customer service * Previous experience in housekeeping a plus * Knowledgeable of area/regional amenities and attractions * Excellent communication and organizational skills * General computer knowledge and office equipment * High School Diploma/GED JOB DUTIES: * Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers about payment methods and verify their credit card data * Register guests collecting necessary information, such as contact details and exact dates of their stay * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates, and amenities * Provide information about local attractions and services * Respond to clients\' complaints in a timely and professional manner * Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests needs * Transfer incoming phone calls to guests\' rooms and suites * Upsell additional facilities and services, when appropriate * Enforce rules and policies of the hotel * Maintain updated records of bookings and payments * Maintaining the lobby area, providing cleanliness and organization * Assist with housekeeping duties as assigned * All other tasks and/or duties as assigned HOURS: 4 to 5 Days a week 10am - 4:30pm or 4:30pm - 9pm PAY: \$15 per hour WORKSITE: Brookings, Oregon