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Robert Half Desktop Support Analyst in Bronx, New York

Description We're looking for candidates who excel at explaining intricate technical information to the non-technical user. We're looking for driven individuals who are most productive in an active and positive environment. If that's you, Robert Half has a Desktop Support Technician role with a company in the Real Estate & Property industry that may be the position for you. We're looking for motivated candidates with effective problem-solving abilities. This Desktop Support Analyst role is long-term contract / contract to permanent in nature and is located in the Bronx, New York, area.

Your responsibilities

  • Be in contact regularly and effectively with ticket submitters

  • Rectify computer problems, and suggest appropriate action/solutions

  • Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Coordinate hardware repairs with the appropriate vendors

  • Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals

  • Provide computer desktop support in accordance with established policies and procedures Requirements - up to 2 years of desktop support or other related experience

  • Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

  • Microsoft 365 Enterprise experience

  • Knowledge of Active Directory Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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