Job Information
AT&T Sr Associate Network Technology Support in Brno, Czech Republic
Job Description:
Working time: US hours (shifts between 2.00 pm - midnight) with flexibility (Mon-Fri)
Required Skills and Experiences:
Excellent communication skills (verbal & written, technical & interpersonal)
Excellent telephone manner
Excellent problem solving skills
Professionalism at all times
Highly skilled in the use of PC systems and applications
Ability to work well under pressure, set priorities and make well-considered decisions
Self-motivation
Drive, enthusiasm, initiative, commitment and
Resourcefulness and flexibility
Ability to work well in a team
Technical Skills:
Customer service skills
WAN/LAN, IT infrastructure, hosting
Excellent knowledge of WAN, LAN, IT infrastructure, and hosting to manage the IT operations
Good knowledge on various Router, Switches.
Load Balancers, Firewalls, Wireless technology, Access Points, WAN Circuits, SD WAN, Call manager, gateway etc
Strong understanding of Voice, VPN, Data and IP networks is required
Strong understanding of Internet and Internet routing troubleshooting
FlexWare uCPE - Juniper extensive knowledge
VNF management
OOB management
Digi modem
LTE/5G
IP Routing
VMWare SDWAN
AT&T Transport Management
3rd Party transport management
Excellent communication both verbal and written
Problem solving
Remedy Ticketing System - AOTS/UD
Microsoft Office suite(Outlook, Word, Excel, Power Point, Power BI)
Weekly Hours:
40
Time Type:
Regular
Location:
Brno, Jihomoravsky kraj, Czech Republic
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status