Job Information
Live Nation Ticket Seller in Bristow, Virginia
Job Summary:
Who Are We?
Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.
As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
WHAT THIS ROLE WILL DO
Cash Handling; Bank Procedures and Check-out Procedures
Maintain superior customer service both in person and over the phones
Answer phone with prompt and courteous attitude
Guest Relations
Will Call Window
Running Ticket Program on Computer for Sales
Ancillary Sales - greeting customers after they are scanned into the venue and help them purchase upsells and upgrades.
Processing Opening and Closing Paperwork
Knowledge of Talent and Entertainment
Have a positive attitude
Keep a clean, well-groomed appearance
WHAT THIS PERSON WILL BRING
Required:
Working Knowledge of Phone Handling, Cashiering, Customer Service
Entry level knowledge of basic computer operation and Point of Sales systems
Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
Ability to type 30 wpm
High School Diploma
Must be available to work at least 60% of shows already scheduled
Preferred:
Previous Ticketing experience
Working knowledge of Windows based PC programs
Physical Demands/Working Environment:
Working environment is fast-paced
Position requires repetitive use of arms for answering busy phones and typing
Candidate must be able to work outdoors and stand for long periods of time