Job Information
House of Blues Ancillary Supervisor-Jiffy Lube Live in Bristow, Virginia
Job Summary:
Job Description
Who Are We?
Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.
As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.
Who Are You?
Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.
That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.
The Role The Ancillary Revenue Supervisor’s main responsibilities will fall on show days with the exception of departmental trainings and meetings. This individual will be responsible for communicating with the Ancillary Revenue Manager on a show by show basis to get all necessary tools, information and staff in the most optimal locations to maximize profits.
Responsibilities:
· The Ancillary Revenue supervisor will be responsible for supervising their team in a dynamic environment to maximize the profits of all venue upsells such as Premier Parking, Lawn chair, Reserved Lawn, Fast Lane, VIP Club upgrades, Future Ticket Sales, and other upsell revenue.
· The Ancillary Revenue Supervisor will be responsible for collaborating with the Ancillary Revenue Manager to strategize marketing ideas, pricing, and revenue management for all concert events.
· The Ancillary Revenue Supervisor will be trained to use the technologies and applications such as Parkhub that are used for point of sale stations and will be responsible for troubleshooting during the shows.
· Responsible for providing continuous motivation for staff that is elevating the customer experience.
· Implement and train team on experiential sales techniques to drive revenue.
Qualifications:
Must be at least 18 years of age
Prior cash handling experience is required
Outgoing personality and customer service friendly attitude
Ability to work in non traditional environment facilitating sales
*Ability to walk and stand for long period of time in various types of weather
•Flexible Schedule (days/nights, weekends).
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
Equal Employment Opportunity Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.