Job Information
BT Lead Architect in Brisbane, Australia
Lead Architect
Job Req ID: 42162
Posting Date: 17 Dec 2024
Function: Architecture Solution and Design
Unit: Business
Location:
Brisbane, Australia
Salary: Competitive
The role is flexible to be considered to be located in either Brisbane or Perth.
KEY PURPOSE OF ROLE
The Lead Architect (LA) is the Senior Technical Leadership role aligned to a single major account or to multiple accounts (typically within a sub-vertical) which are typically very complex and/orhighlyvisible. The responsibilities of the role cover both the pre sales phase as well as the contract phase.
The key purpose of the role is to support the client partner and account director developing new business, to drive profitable growth and own the technical solution during the contract term. The LA is the customers Trusted Advisor on all things technology and design and as such becomes an integral part of customer’s matrix technical leadership team, creating value through the exploitation of technology across complex multiple platforms and/or technology areas.
The LA is accountable for all design activities on the account and supports the key stakeholders on the account on technical elements of service, transition & transformation and operations.
The LA is the primary customer interface up to CIO level for all technical design aspects of BT’s solution.
Specifically:
Be part of the Client Partner/ Account Director’s leadership team and align personal goals with the account targets, demonstrating how you are contributing to revenue generation, cashflow, EBIT, NPS and on time delivery
Maintain a 3+ year solution roadmap co-created with the customers key decision makers and stakeholders. The road map drawson the customer’s business drivers, industry trends and BT’s Repeatable product and solutions portfolio and building blocks. The roadmap is the key artifact driving the account development plan
Accountable for successful technical delivery of all account activity with a specific focus on time, cost and quality
Provide leadership and work with the operational teams in moments of major customer jeopardy
Ensure technical risks and issues that could impact the service are owned by the appropriate players
Create, own and execute regular governance forums – at least quarterly - with the Account Director and VP Technical Design to evidence continuous progress against personal goals and account goals
May lead a sub-vertical and support the wider team in developing opportunities
May be involved in selecting and integrating other suppliers
THE IDEAL CANDIDATE
Is an experienced Design Architect with a strong background in the following technology areas: Software Defined Networking, Unified Communications, Cloud Infrastructure or Network Security
Has experience in transformation of network infrastructure
Has experience with network integration services
Has experience with vendor selection
Is a strong technology leader
Is able to operate at senior management level
KEY SKILLS AND EXPERIENCE
Key skills
Solution Leadership
Excellent understanding of technologies and technology trends like Software Defined Networking, Cloud infrastructure, Unified Communications and Network Security
Excellent understanding of BT’s portfolio and Operating model
Executive Customer Relationship Management (to C level)
Virtual Team/Matrix Leadership (up to 50 people)
Business and commercial accumen
Transformational and Fiscal Management
Experience
As a solution lead on major accounts with revenue of > 25M
As a solution lead driving opportunity development and qualification on major accounts or prospects
Managing financial targets (Sales and cost)
Vendor selection
With driving transformation and optimisation in a solutions environment
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.