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NBC Universal Offer Operations Analyst in Brentford, United Kingdom

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact. (https://corporate.comcast.com/values/diversity-equity-inclusion/our-impact)

Welcome to Peacock, the dynamic streaming service from NBCUniversal. Here you’ll find more than a job. You’ll find a fast-paced team for top talent that wants to be at the epicenter of technology, sports, news, TV, movies, pop culture, and more. Our teams work hard to connect people to what they love, each other, and the world around them by creating shared experiences through culture-defining entertainment.

As a company, we embrace the power of difference. We’re committed to creating an organization that champions diversity, equity, and inclusivity for all by curating content and a workforce that represents the world around us. We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.

Primary Focus

The candidate will be part of the Business Operations Team with a fundamental focus on promotional marketing campaigns for International. Execution of campaigns based on business requirements, data insight and consumer intelligence. Candidate will work on the creation of promotional marketing campaigns based on consumer wants and needs, utilizing core data and business KPI’s.

Responsibilities:

  • Responsible for end-to-end delivery of offers, vouchers and general account operations across multiple workstreams i.e. Partnership Offers, Internal Giveaways

  • Create promotional vouchers based on business requirements, data insights and consumer intelligence

  • Hands-on development of campaigns including creation of offers within custom catalog (CATS) voucher codes within internal tooling system (VM), campaign flow builds, testing and tracking end-to-end via custom tooling (SIGMA)

  • Assisting with Bulk tool operations management for large scale customer processes e.g. extension of offers, bulk cancellations, via internal tooling (CST)

  • Work closely with the Manager to help define and deliver reporting requirements

  • Manage stakeholder expectations and collaborate with several teams both inside and outside of Business Operations

  • Contribute to the attainment of departmental KPIs and objectives

  • To develop a strong understanding of Partnerships and Marketing technology infrastructure, offers constructs, and market complexities and limitations

  • Bachelor's Degree or Equivalent desirable but not essential

  • relevant working experience

  • Experience in Partnership or Marketing Operations strongly preferred

  • Understanding of Campaign creation tools and systems strongly preferred

  • Proven ability to prioritize multiple business requests

  • Excellent interpersonal communication skills

Desired Characteristics:

  • Self-motivated and well-organized with strong communication and documentation skills

  • Can problem solve and think outside of the box

  • Great collaboration and facilitation skills to develop strong working relationships and excel as a team player within the organization

  • Detail oriented and proven success driving follow-through

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. 

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.

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