Red Robin Shift Supervisor in Braintree, Massachusetts
Red Robin is taking extra measures to keep our Team Members safe during this time.
We have enhanced our cleaning and disinfectant standards (Our restaurants are extra squeaky clean!), practice social distancing (every shift, every role), and require Team Members to wear face masks.
Our health policy ensures that Team Members can take the time they need to be well.
We are ramping up opening our dining rooms and are staying plenty busy with to-go and catering.
Apply today to join our team to help Guests build everlasting memories, around their tables and ours!
Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun!
Under the direct supervision of exempt management, Shift Supervisors are introduced to various management responsibilities with the potential goal of sufficient leadership growth to support promotion to a management position. Shift Supervisors receive on-the-job training for specific but isolated management tasks and shift responsibilities. To maximize the effectiveness of Shift Supervisor development, Shift Supervisors are often scheduled to work during periods that overlap with exempt management personnel. As business needs dictate and to further isolate management skills development, a Shift Supervisor may be scheduled to independently work an open or close shift.
Effectively and efficiently support restaurant operations by following the best practices of the Company and Brand Equity Standards to ensure Guest satisfaction and profit maximization
Support and lead assigned day to day operations during scheduled shifts including guided decision making, Team Member support, Guest interactions, inspection of product quality and restaurant cleanliness
Assist in preparing end of shift reports including Daily Labor, Food Control and Daily Sales for management review and approval
Learn to positively impact revenue through direct interactions with Guests to further a positive Guest experience and promptly resolve Guest concerns, as appropriate
Strive to achieve 100% Guest satisfaction through legendary acts of leadership and quality
Encourage Team Member satisfaction of regulatory obligations, state & federal laws, liquor license requirements, local health and safety codes, Company safety and security policies, and meal/break period laws during assigned shifts through Team Member coaching and education
Assist Team Members’ adherence to Company cash handling and payment processing procedures
Set an example for other Team Members by emulating consistent compliance with all Company standards and policies including the Code of Conduct, Attendance and Uniform and Appearance policy
Encourage and teach Team Members to provide world class Guest experiences
Protect Company assets and identify for management action situations that create potential organizational risks
Must be at least 21 years of age
Minimum of 1 year full service restaurant experience preferred
Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
Business maturity and an ability to effectively supervise peers
High school diploma or equivalent required, some college preferred
Passion for the business and compassion for people
Highly-Energetic, self-motivated, goal oriented and dependable
Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills
Basic business math and accounting skills, and strong analytical/decision-making skills
Basic personal computer literacy
Must be able to work a flexible schedule including opening, closing, weekends and holidays. Reliable transportation required
Serv Safe Certified preferred
As a Team Member at Red Robin, you’ll enjoy:
Medical, Dental, and Vision benefits for ALL team members
THREE SCHEDULED RAISES within your first year, starting after 3 months.
Flexible work schedules
Referral bonuses for bringing new members to our team
Eligible for 401(k) retirement plan with a company match of up to 4% of your pay (if qualified)
Free shift meal for Back of House Team Members
50% discount on Red Robin food and 25% for your family
EXCELLENT Opportunities to grow with us
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Red Robin is an Equal Opportunity & E-Verify Employer
Company: Red Robin
Req Number: 20220514.R-026289
Updated: Mon May 23 00:33:18 GMT 2022