Campus Pride Jobs

Full Time People & Culture Administrator

• JOB ID: 127866BR

• Braintree, Massachusetts, United States

• Full time

• Employee - Permanent

  Key Responsibilities:

  Functional Expertise

  Working collaboratively with the Store Management Team and the Store P&C Business Partner, to deliver the people agenda in Store. This is a generalist role, responsible for all day-to-day P&C administrative activity, with particularfocus on:

  Recruitment

  • Support the Retail Management teamwith recruitment administration

  • Carry out the pre interview recruitment activity required for Retail Assistant/ non-management roles including uploading/ advertising roles, screening, interview coordination and candidate contact

  • In conjunction with the Retail Managementteam, complete the relevant right to work checks and documentation retention steps

  • Deliver a consistent and engaging candidate experience through the recruitment administration process

  • Administer the applicant tracking system to include role creation, candidate response and onboarding steps

  • Liaise with third party contacts for graduate, work placement and/ or temporary resource as required

  • Participate in recruitment and selection activities for seasonal recruitment events

  Onboarding and Induction

  • Administer the onboarding process including contract / offer preparation and payroll / systems set up

  • Complete the appropriate administrative checks

  • Organize the relevant workwear and lanyards for new starters

  • Participate in the delivery of the PrimarkInduction/ Welcome event for new starters in partnership with the Retail Management team

  Resource Planning

  • Responsible for the maintenance of people data in the resource planning tool including adding/ removing joiners and leavers, printing weeklyrotas and collating overtime

  • Communicate rotasand schedules to colleagues (checking that shifts/ overtime allow for regulatory breaks)

  • Administer holidayrequests in line with Country regulatory requirements

  • Periodically review holiday balances to ensure colleagues are actively booking holiday

  • Provide weekly absence reports to Retail Management for review

  • Support the administration process for Colleague store transfers as required

  Payroll

  • Set up new starters/remove leavers on the payrollsystem and work with third party payroll provider

  • Complete the daily and weekly payroll activities including a review of the T&A and resolution of any errors with the relevant Colleagues/Managers

  • Update the T&A/payroll system with relevantabsence information and ensure documentation is received and processed in accordance with Country Regulations

  • Process any payroll adjustments and changes

  • Work with the P&C Business Partner to administer any levy / subsidy payments

  • Act as a point of contact for Colleague queries and resolve any issues or concerns

  Training & Development

  • Support the delivery of core learning programs via learning platforms and maintain records of learning activity

  • Maintenance of mandatory learning activity records e.g. first aid,data protection

  • Carry out administration support for Retail Assistant Succession planning for Retail Management roles

  Engagement & Well-being

  • In partnership with the Retail Managementteam proactively support implementation of events and activities that drive engagement, wellbeing, and a positive Primark culture in store

  • Responsible for updating all engagement and wellbeing communication on the in-store Notice Boards and in store meeting huddles

  • Schedule the listening group meetings and support the Store Manager in preparing for and responding to colleagues

  • Provide administrative support for store recognition activities, including nominations and Store Manager review

  • Encourage participation in the PrimarkEngagement Survey and collate completion rates

  • Support Retail Management to hold colleague conversations on health or well-being issues

  Performance Management

  • Collate completion of the mid-year and end of year Make Your Primark review process

  • Provide support to the Retail Management team on the probationary period and performance review process and encourage a culture of feedback

  • Support the Retail Management team in the administration of the performance review process

  • Prepare template documentationfor the Retail Management team for Probationary periods and Performance Improvement Plans (PIPs)

  Talent & Succession

  • Carry out administration support for RetailAssistant Succession planning for Retail Management roles

  • Provide administrative support during the Retail Management talent review process

  Employee Relations

  • Maintain colleague records paper and electronic in accordance with Country regulations (GDPR / Data Protection guidelines)

  • Support Retail Management as a first point of contact on people procedures and absence queries

  • Preparing template documentation required for ER investigation and outcomes

  • Responsible for tracking ER cases and recording progress

  Reporting & KPIs

  • Maintain the people systems that provide reportingand analysis to the Store Manager on people measures and KPIs

  • Support with completion of Store, Area and Central Office reporting

  • Administer and collatedata from colleague exit interviews

  • Administer leavers process including the return of Company property

  • Participate in store audit procedures

  Business Alignment & Change

  • Demonstrate an understanding of the overall P&C strategy and purpose

  • Maintain relationships with the Central P&C team and network effectively with the wider P&C community to share best practice

  Commercial and Business Impact

  • Develop understanding of store commercial performance and customer experience

  • Deliver against company expectations and policy,ensuring good governance and best practice is in place, compliance with regulations and mitigation of risk to the business

  • Review the administrative aspects of P&C in store and make recommendations where efficiency gains are identified

  Behavioral Competencies

  Decision Making

  • Apply experience and relevant information to support day to day P&C advice anddecision making

  Self-Direction and Agility

  • Promote a culture of inclusion,optimism,enthusiasm,and mutual support.

  • Demonstrate resilience and tenacity to overcome any barriers with a flexible and agile approach to changing business needs

  • Strong organization skills and a natural self-starter

  Customer Experience

  • Demonstrate a high level of trust,collaboration,confidentiality,and diplomacy with all Colleagues in the store

  Innovation

  • Encourage a culture of continuous improvement and openness to change

  Technical Requirements of the Role-holder

  • Experience working as a P&C Administrator or similar role

  • Attention to detail and accuracy

  • Excellent organizational skills, with the ability to prioritize well and be flexible in a fast-paced environment with changing demands

  • Strong communication skills (written and verbal) andeffective in communicating clearly and persuasively

  • Working knowledge of employment legislation and best practice

  • Good analytical and problemsolving skills and an interest in developing commercial acumen

  • Retail sector experience desirable

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