Job Information
Gold Care Homes Receptionist in Braintree, United Kingdom
About Our Home:
Nestled amidst the serene beauty of Braintree, The New Deanery isn't just a care home—it's a haven where memories are crafted, laughter echoes, and the vibrant strut of our resident peacocks adds a touch of magic to the day. With sprawling gardens and cozy nooks, every resident finds their slice of paradise, whether it's under a tree's shade or in the heart of our lively lounge. Here, every sunrise promises personalized care, heartwarming activities, and the comforting embrace of a community that cherishes the dance of life in every step. Welcome to The New Deanery, where every moment is a celebration.
Duties and Responsibilities:
To act as first point of contact to the Home by answering the phone and operating a small telephone switchboard – receiving and transferring calls, recording and passing on accurate messages where necessary.
To deal with queries from the public and customers
To monitor visitor access and maintain security awareness
To provide general administrative and clerical support
Receive and greet visitors and members of the public and respond to their enquiries, and escort them to their meetings etc.
Receive deliveries and arrange for their distribution.
Typing of documents including letters, minutes, charts, notices etc
Keeping the reception area tidy and its notice boards up to date.
Book transport as required.
Dealing with post and distributing to relevant departments, people.
Setting up meeting facilities
Arranging for catering for meetings and daily office use
Undertake all pre-employment checks (references, DBS, etc.) and proactively supporting the on-boarding process.
Maintaining employees file records up-to-date by updating changes in employee detail or status in a timely manner.
Arrange meetings, process confidential reports and documents, filing electronic and hard copy, tracking deadlines and taking action as required
Additional administration duties may be requested from different departments
Requirements
At least one year's experience of switchboard/receptionist duties.
The ability to remain calm, helpful and courteous whilst providing professional services to callers, visitors, residents and fellow work colleagues.
Good Time Management
Excellent communication skills with the ability to communicate at all levels and with a pleasant telephone manner
An organized approach and good attention to detail
Good IT skills including Excel, Word, Outlook and PowerPoint
What we offer:
Up to £12 per hour
ESAS – Salary Advance
Employee Assistance Programme
Perkbox
Employee of the Month
Long term service awards
Blue Light Card
Professional Development
Refer a Friend
If this sounds appealing to you and you believe you would enjoy working with us to make a difference in people's lives, please apply.