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LAKES AREA HABITAT FOR HUMANITY ReStore Director in Brainerd, Minnesota

Responsibilities and Duties A. Fund Raising and Fostering Support with Partners in the Community. Develop and implement multi-year strategic plan for soliciting contributions and winning support of potential suppliers and donors by targeting annual growth to meet long-term financial projections. In cooperation with the Executive Director, ReStore Manager/Operations Manager, and Finance Committee develop and manage store budgets and support the budgets and operational decisions with documented financial analysis to include: profit margins, sales per square foot in total, last year to current year sales comparisons, cost per donation pickup, ROI of marketing expenses to sales, expenses as a percentage of sales, break-even analysis, and inventory management. Draft grant applications as opportunities arise. Ensure the Executive Director is regularly informed on the status of the ReStore with particular attention paid to problem areas, project status and extraordinary events. Draft brochures and other materials describing the advantages of the ReStore contributions. Represent the program with potential materials donors. Identify and initiate opportunities to reduce expenses and create increased operational efficiencies. Provides sustained network development to expand the scope of the ReStore activities and develop long-term, collaborative relationships with community-based trade/business groups, churches, donors and others to secure donations and raise awareness of local affiliate mission in the community. B. Develop and Implement Policies and Procedures Identify policies that need to be drafted and recommend modifications to existing policies. Provide reports on store performance or strategic projections as needed. These reports could include inventory turnover, discounts, and returns, earnings per open hour, earnings per employee hour and net cash to organization forecasting. Oversee the development of necessary policies and procedures for store operations, sales, salvage, material acquisition, etc. Develop and maintain policies and procedures relating to the daily operation of the ReStore. Responsible for operations management, including consistent, safe and positive development of associates and assets in order to provide a high-quality donor to customer experience. C. Manage ReStore Operations Oversee all retail operations and ensure consistent, smooth, and efficient operations. Responsible for driving donations, sales, and profits of the LAHFH ReStore to further the affiliate s mission and working with various internal and external resources to positively promote the ReStore. Provide training resources to the ReStore Manager & Operation Manager in order for them to direct store operations in the absence of the Director. Supervise the ReStore staff, volunteers, and conduct performance reviews. Responsible, along with Volunteer Coordinator for the volunteer recruitment, training, and appreciation. Manage retail staff and volunteers to provide a high level of customer service. Orient staff and volunteers to the mission of HFH and the ReStore s role and responsibility. Ensure adequate training is provided to staff and volunteers. Spend weekly time on the sales floor, whenever possible. Monitor expenses within budgeting constraints. Enhance the organization s culture by reinforcing core values and fostering a positive work environment. Provide training resources to the ReStore Manager & Operations Manager in order for them to direct store operations in the absence of the Director. D. Ensure Accountability to Funding Sources and Board of Directors Develop work plans and assignments to meet commitments made to various agencies. Prepare program/progress reports on a timely basis. Prepare monthly general reports and financial expenditure reports. Respond to audits and funding agencies. Prepare annual budget for the ReStore E. Marketing and Community Relations Market the ReStore through the media in an appropriate and cost-conscious anner. Represent program through personal contacts and public speaking engagements. Network with other ReStores and serve as mentor to interested affiliates. Develop and maintain an ongoing relationship with corporate donors, contractors, and community service organizations for gifts in kind. Coordinate the development and expansion of a comprehensive advertising and marketing program for the ReStore. Raise the profile of the ReStore in our community. Coordinate marketing efforts with Marketing Committee.

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