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Program Manager - Elevate Lives with Purpose and Vision

At Averte, a Trivium Life Services company, we believe in the power of growth and the potential within every individual. We are seeking a dedicated and visionary Program Manager to supervise all aspects of our residential services, ensuring exceptional care for our clients and fostering a collaborative and respectful environment for our team. Join us in our mission to create hope, empower lives, and inspire communities.

To learn more about Trivium Life Services, watch this short video: Trivium Life Services Introduction{target="_new" rel="noreferrer"}.

What Youll Be Doing

As a Program Manager, you will oversee the residence and milieu, ensuring the well-being of our clients and supervising direct care staff. Your role includes:

Mediating and Resolving Staff Issues

• Facilitate effective communication to resolve conflicts and promote a harmonious working environment.

Performance Evaluations and Staff Development

• Oversee job performance evaluations, provide constructive feedback, and foster professional growth among staff.

Maintaining a Safe and Therapeutic Environment

• Assess resident needs, guide staff in appropriate responses, and ensure a secure and supportive atmosphere.

Creating and Implementing Residential Care Plans

• Develop and regularly review personalized care plans for residents to ensure their needs are met.

Ensuring Compliance with State Regulations

• Stay up-to-date with state regulations, ensure compliance, and participate in state inspections.

Managing Staff Schedules and Coverage

• Ensure appropriate staffing levels by managing schedules and making coverage decisions.

Primary On-Call for Emergencies

• Act as the main point of contact during emergencies to provide swift and effective responses.

Documenting Activities and Meetings

• Keep accurate records of activities, meetings, and occurrences involving both staff and residents.

Medication Management Collaboration

• Work with physicians, nurses, and pharmacies to manage resident medications effectively.

Leading House Meetings

• Conduct house meetings to provide guidance and support to staff.

Family Communication

• Communicate with family members as necessary to keep them informed about their loved ones.

Identifying and Solving Problem Areas

• Proactively identify potential issues within the organization and develop effective solutions.

Participating in Organizational Meetings and Projects

• Engage in organizational meetings and special projects to contribute to overall goals.

Interviewing and Managing Staff

• Recruit, retain, and manage staff with administrative approval, ensuring a high-performing team.

Collaborating with the Clinical Team

• Work closely with the clinical team to ensure proper residential care for clients.

Innovative Solutions Development

• Collaborate with other program managers to develop innovative solutions for the organization.

Maintaining Home Comfort and Safety

• Ensure the physical aspects of the home are well-maintained for the comfort and safety of residents.

Meeting Dietary Needs

• Ensure all dietary needs for each client are met according to physicians orders.

What Youll Receive

• Training: Paid on-the-job training to help you succeed in your role.
• Health and Wellness: Excellent benefits, including medical, dental, and vision coverage.
• Financial Security: Matching 401K up to 5% and tuition reimbursement options.
• Time Off: Paid ime Off (PTO) accrues from day one, 7 paid holidays, and 2 floating holidays.
• Consistent Pay: Enjoy the convenience of weekly pay.

What Youll Need

• A minimum of 5 years experience in the human services field or a BA in a human service-related field and 2 years management experience. Must maintain insurability on Trivium auto policy.
• The ability to respond to crisis situations and be on-call for the program to maintain a flexible schedule.

Join us in creating a hopeful, empowered, and visionary community. Apply now at Trivium Life Services Careers{target="_new" rel="noreferrer"}. Together, we are not simply better; we are visionary in our mission to inspire and elevate lives.