Job Information
SCI Shared Resources, LLC Senior Central Care Supervisor in Bradenton, Florida
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Oversees the entire Personal Care Center operation and team members. The Supervisor is responsible for planning and directing the activities of the Personal Care Center associates and resources to optimize client family satisfaction, resource utilization and cost containment within given limits.
JOB RESPONSIBILITIES
Supervising Personal Care Center
Ensures all policies and procedures are closely followed to ensure proper compliance in every area of the Personal Care Center’s operations including embalming, transporting, removals, dispatching and other activities; maintain 100% compliance in all areas.
Assists PCC staff and/or completes any preparation in its entirety.
Monitor the operation and proper function of the crematory equipment and machinery by regular inspection and advise the Crematory Manager when repair or replacement is necessary.
Directs and oversees daily schedules and prioritization of work, achieving 100% met commitments to funeral homes, cemeteries, crematories and other external customers.
Proactively communicates and acts as a liaison between the Manager, staff and other location staff regarding issues, concerns and opportunities to improve process and efficiencies.
Drives performance improvement in JD powers results for appearance of the deceased. Meets and exceeds client expectations.
Recognizes and celebrates individual achievements and team successes.
Orders, inventories and manages supplies and other merchandise.
Acts as the Personal Care Center Manager when the Manager is not present at the location.
Training and Quality Control
Assists in training policies, procedures and standards for multiple roles.
Executes and participates in various training activities.
Ensures PCC staff maintains compliance with company compliance coursework.
Maintains a safe working environment by training the staff to ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines.
Ensures cases are managed in daily operations properly (location specific).
Preparation Room Maintenance
Assists with maintenance of preparation room and the facility.
Communicates equipment, supply or other inventory needs to Manager.
Cleans soiled equipment and hazardous material spills.
Ensures hazardous materials and spills are handled in accordance with the Material Data Safety Sheets.
EDUCATION/Experience/MINIMUM Requirements
Education:
- State specific required diploma or accreditations
Certification/License:
Holds and maintains any State specific licensing and/or certifications
Valid State Driver’s License
Experience:
- Five (5) years of funeral home, care center and/or decedent care preparation
Knowledge, Skills & Abilities:
Demonstrates a high level of skill, personal attributes and abilities required for recognition by both peers and management
Sets the standards for quality, teamwork, and productivity required for a high volume Personal Care Center
Knowledge of computers and some software including MS Office products required
Ability to work individually and as a team
Ability to prioritize and organize effectively with a keen sense to detail
High level of compassion and integrity
Effective communication, training and problem solving skills
Strong written and oral communication
Work Conditions
Work Environment
When considering the work environment associated with this job, the following factors may apply:
Work indoors and outdoors during all seasons and weather conditions
Limited amount of local and/or multiple location traveling required
When not required to wear protective gear and if not in contact with families, embalmers must be dressed in a professional manner. Professional Dress is required when in contact with families. Uniforms may be required in some locations.
Work Postures
When considering the work postures associated with this job, the following factors may apply:
Frequent, continuous periods of time standing, up 8 hours per day
Sitting continuously for many hours per day, up to 6 hours per day
Kneeling, reaching and bending to move and arrange materials
Climbing stairs to access buildings frequently
Physical Demands
When considering the physical demands associated with this job, the following factors may apply:
Physical effort requiring manual dexterity is required
Carrying and/or lifting materials up to 100 pounds with assistance
Pushing or pulling up to 300 pounds on a wheeled table or stretcher
Work Hours
When considering the work hours associated with this job, the following factors may apply:
- Working beyond “standard” hours as the need arises
Postal Code: 34203
Category (Portal Searching): Operations
Job Location: US-FL - Bradenton
Job Profile ID: OP3020
Time Type: Full time
Location Name: Manasota Memorial Park, Funeral Home, Embalming and Crematory