Job Information
Montana State University Administrative Associate III, Student Health Services in Bozeman, Montana
Position Details
Position Information
Announcement Number STAFF - VA - 25021
For questions regarding this position, please contact:
Jennifer Geiser
(406) 994-2311
jennifer.geiser@montana.edu
Classification Title Admin Assoc III
Working Title Administrative Associate III, Student Health Services
Brief Position Overview
The Administrative Associate III position at Student Health Services provides an important team role. This position reports to the Patient Services Manager, provides daily support to the Front Office and the rest of the Medical Services. Provides the clinic with the functions of appointment scheduling, answering a multi-line phone, maintaining the electronic health record, immunization compliance, cashiering, and customer service. Strong communication skills are important.
Position Number 4N1651
Department SWC Medical
Division Division of Student Success
Appointment Type Classified
Contract Term Fiscal Year
Semester
If other, specify From date
If other, specify End date
FLSA Non-Exempt
Union Affiliation FOCUS-MFPE
FTE 1.0
Benefits Eligible Eligible
Salary Starting $21.37 per hour, commensurate with experience, education, and qualifications.
Contract Type Classified Hourly
If other, please specify
Recruitment Type Open
Position Details
General Statement
This position supports the functions of appointment scheduling, electronic medical record management, immunization compliance, cashiering, customer service.
Duties and Responsibilities
Follow front office policies and procedures regarding medical records, patient scheduling, maintaining the computerized appointment system, cashier duties, and other related responsibilities as required.
Facilitate communication between patients and clinical staff.
Maintain confidentiality of medical information.
Ensure compliance with University policies and state laws regarding immunization requirements.
Required Qualifications – Experience, Education, Knowledge & Skills
Demonstrated entry to mid-level administrative support and/or clerical experience with customer service, communication and other administrative duties or an equivalent amount of education and/or experience.
Demonstrated experience organizing and prioritizing multiple work loads, meeting deadlines, and exercising adaptability to changing priorities while maintaining a positive, effective, and professional approach.
Strong written and verbal communication skills.
Preferred Qualifications – Experience, Education, Knowledge & Skills
Knowledge of medical ethics regarding confidentiality and legal protocols.
Experience working in a medical office.
A passion for working in college health and/or with the student population.
Comfort and confidence working in a fast-paced environment.
The Successful Candidate Will
The ability to relate to and establish rapport with a college student population.
Effectively coordinate and prioritize workload to meet time-sensitive deadlines.
Utilize a growth mindset when facing personal and professional development opportunities.
Have ability to positively respond to difficult situations with comprehensive and creative outcomes.
Consistently demonstrate professional written and verbal communication skills.
Demonstrate a commitment to promoting diversity, equity, and inclusion in the workplace.
Demonstrate initiative and ability to work collaboratively in a team-oriented office culture, assisting with special projects, events and departmental and/or Student Wellness area initiatives.
Possess excellent interpersonal skills and abilities to build and maintain positive working relationships within the department, University, and community.
Model professional and ethical behavior.
Maintain knowledge of and implement current best practices for college health.
Seek opportunities to enhance the overall operations of the Student Health Service with intentional interdepartmental collaboration and the development and implementation of integrated operations processes.
Position Special Requirements/Additional Information
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties? No
Posting Detail Information
Number of Vacancies 1
Desired Start Date Upon completion of a successful search.
Position End Date (if temporary)
Open Date
Close Date
Applications will be:
Screening of applications will begin on July 29, 2024; however, applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions
EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.