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Regional Quality Manager - Boxborough, MA

Intertek, a leading provider of quality and safety solutions to many of the top recognized brands and companies is actively seeking a Quality Manager to join our Electrical team in Boxborough, MA. This is a fantastic opportunity to grow a versatile career in facilitating international trade and regulatory product testing.

Intertek's Electrical team provides assurance, testing, inspection, and certification for a variety of electric products, including appliances, consumer electronics, lighting, medical devices, information communications technology, HVACR, industrial, and energy transmission and distribution. Our dedicated professionals help ensure the quality, safety, and sustainability of electrical products used by people throughout the world.

What are we looking for?

This Regional Quality Manager position will cover the eastern U.S. and is responsible for all aspects of internal and 3rd party audits; Writing and following-up on corrective actions; and indirectly overseeing Quality Supervisors and the quality improvement initiatives at the regional level.

Salary & Benefits Information

When working with Intertek, you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more. In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid holidays.

What you’ll do:

• Participate as an active member of the Quality Advisory Board

• Develop standard operating procedures, work instructions, forms, and local operating procedures

• Qualify, appoint, and indirectly oversee local Quality Supervisors

• Report audit findings to appropriate management with request for root cause analysis and corrective action

• Review and approve root cause and correction action plan. Perform follow up as needed

• Close out and maintain audit files

• Prepare and submit required monthly reports to the Director of Quality

• Represent Intertek during 3rd part audits/assessments

• Advise management on training and implementation needs

• Monitor, control, and consult in support of compliance and continuous improvement efforts

• Audit and qualify subcontractor service providers

• Participate in and support periodic quality system management review

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Minimum Requirements & Qualifications:

• Bachelor’s degree in electrical or mechanical engineering, required

• 2+ years’ experience in quality assurance or operations

• Ability to read, analyze and interpret common scientific, technical, and engineering reports, standards and journals

• Ability to communicate effectively in both verbal and written format

• Ability to travel up to 50%

• Valid driver's license with an acceptable driving record, required

Preferred Requirements & Qualifications:

• Supervisory experience

• Successful completion of auditor training, ISO/IEC 17025, ISO 9001

Intertek Total Quality Assured

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. For certain safety-sensitive roles, a pre-employment drug screen will be required. Based on local law and legislation, marijuana may be included in that screening.

We Value Diversity

Intertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.