Job Information
Children's Hospital Boston System Applications Support Specialist II - Supply Chain in Boston, Massachusetts
76510BRJob Posting Title:System Applications Support Specialist II - Supply ChainDepartment:Materials Management-PurchasingAutoReqId:76510BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Support ServicesJob Posting Description:This will be responsible to:
Provide support and training for Supply Chain Systems Applications. Develop and prepare user documentation and training materials
Respond to requests from department users for information or assistance regarding Supply Chain System Applications problems. Monitor, resolve or escalate support issues as appropriate
Lead and assist in integration of department software. Lead and participate in testing and implementation of systems installations and upgrades. Integrate department presentation needs via the network
Participate in and leads short- to medium-term departmental tasks and projects
Assist and co-lead on long-term complex departmental projects
Provide support, guidance, and training to level I specialist where needed
Monitor internal automated processing jobs and reports and take action when needed
Support the maintenance of Item Master to ensure integrity of data
Review accuracy of electronic catalogs and upload upon approval
Support the maintenance/altering of specific elements in Vendor Master tables
Query ERP and other ancillary systems to extract and analyze data
To qualify you must have:
A Bachelor’s degree Supply Chain Management, Finance, Information Systems, or other associated concentration and 3 years of direct or related professional experience
In-depth knowledge of and experience working with an Enterprise Resource Planning system (PeopleSoft Knowledge and experience strongly preferred).
Analytical skills to resolve complex problems requiring the use of technical principles and in depth, experienced based cross functional knowledge
Knowledge and experience implementing and using KPIs to track and improve processes
Ability to build queries to extract and interpret data
Knowledge of relational databases, design, and structures
Strong Excel skills and knowledge of visualization applications
Strong communication and interpersonal skills in order to effectively deal with conflicting views or issues and mediate fair solutions and demonstrated ability to accomplish goals through committee/group decision dynamics
Demonstrated abilities to take initiative and implement new programs and procedures and possess proficiency with software tools to manage interpret, communicate and present information
Familiarity with the components of the Procure to Pay cycle
Hybrid/remote role - In house 2 days a week min
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.Office/Site Location:BostonRegular, Temporary, Per Diem:Regular Remote Eligibility :Part Remote/Hybrid