Job Information
CVS Health Senior Manager, Project Program Management (UM Automation) in Boston, Massachusetts
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
The UM Automation team manages the implementation of strategic initiatives for the UM Clinical Services organization. These initiatives leverage technical capabilities such as artificial intelligence, rules engines, and predictive analytics to automate UM transactions, enhance workflow efficiencies, and improve experiences for providers and members.
This role is for a Scaled Agile Product Owner within the team. The Product Owner will be responsible for managing multiple features from conception through delivery. They will collaborate with the business to understand feature objectives, as well as with architecture and IT teams to break down features into user stories and acceptance criteria. This will involve creating detailed requirements documentation, including business process flows and outcome diagrams.
The Product Owner will be accountable for managing the team's backlog, preparing and executing PI (Program Increment) planning, refining user stories, defining the "definition of done," attending team demos, providing demos to stakeholders, accepting stories, and participating in team retrospectives. Additionally, they will be responsible for preparing regular governance updates to keep program management informed of progress and any issues.
Required Qualifications
Strong Experience as a Product Owner in a Scaled Agile (SAFe) Environment
Technical Proficiency in Automation Technologies
Strong Requirements Gathering and Documentation Skills
Cross-Functional Collaboration and Communication
Project and Backlog Management Skills
Preferred Qualifications
Technical education with experience in driving business projects; Healthcare domain knowledge; business process mapping
Education
BS/BA or equivalent experience and 8-10 years of experience related to standards & measurements, technology, systems and processes, including project consultation preferred.
Pay Range
The typical pay range for this role is:
$82,940.00 - $199,144.80
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)
We anticipate the application window for this opening will close on: 01/01/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.