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Delaware North Assistant General Manager, Banners Kitchen and Tap in Boston, Massachusetts

The Opportunity

Delaware North's Patina Restaurant Group is hiring a Campus Assistant General Manager to join our team at Hub Hall in Boston, Massachusetts. As the Campus Assistant General Manager, you will be responsible for overseeing Banners Kitchen and Tap and Hub Hall. The ideal candidate will be training all employees, creating and managing the beverage program as well managing problem solving any facilities issues.

An inspiring leader who successfully manages and trains team members, processes, budgets, and expenses effectively, is exactly what we are looking for. If you are our next experienced restaurant leader, apply now.

Pay

Minimum – Anticipated Maximum Base Salary: $78400 - $105800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

Benefits

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

  • Medical, dental, and vision insurance

  • 401(k) with up to 4% company match

  • Annual performance bonus based on level, as well as individual, company, and location performance

  • Paid vacation days and holidays

  • Paid parental bonding leave

  • Tuition and/or professional certification reimbursement

  • Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities

  • Partner with the General Manager to train, manage and oversee front of house service staff, ensuring delivery of products and professional services are consistent regarding budget, policies, procedures, and quality

  • Ensure all Health Department regulations are being adhered to and the restaurant is clean, sanitized, and safe for team members and guests

  • Collaborate with leaders to maximize sales potential and profitability including promotions, guest satisfaction, monitoring product, and labor costs, reviewing financial information

  • Manage the beverage program as well as train all new employees to ensure strong knowledge of various drink options

  • Build rapport with restaurant guests and ensure an enjoyable and memorable experience

Qualifications

  • Minimum three years’ experience as an Assistant General Manager, Senior Restaurant Manager, in a restaurant of similar style, capacity, and volume

  • No college degree required

  • Servsafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certification preferred but not mandatory

  • Strong financial and computer skills; experience working with and understanding P&Ls and developing and managing budgets, as well as Microsoft Office Suite programmes, and point-of-sale systems

  • Exceptional communication and leadership skills to deal effectively with all types of team members and guests

Shift Details

Weekends

Day shift

Evening shift

Holidays

Who We Are

Delaware North is a leader in food service management, operating some of the busiest and most famous kitchens in the world. This is no exception when it comes to serving up exquisite cuisines and unforgettable dining experiences in the Boston Hub area including locations such as Banners Kitchen & Tap, Momosan, and the Boston Hub Food Hall.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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