Job Information
Amazon Advertising Sales Account Manager, Adapt in Boston, Massachusetts
Description
Amazon Adapt is a program designed to offer coverage solutions for business gaps which may occur due to extended leave (parental, medical) and unexpected account transitions. Amazon Adapt deploys highly skilled, hyper-agile talent that ensures customers can continue to invest in their partnerships with Amazon Advertising, uninterrupted. The program ensures that the high bar for customer service, strategic partnership, and revenue attainment is maintained during these coverage gaps.
As a member of the Amazon Adapt team, you will have the opportunity to work on a range of client businesses. This enables Adapt team members to experience high-velocity exposure to teams across the organization and to clients across different verticals. From day 1, Adapt team members must use their experience to earn trust with multiple stakeholders and take command of a new leadership role within a team. As a member of the Adapt team you will use your experience and vast knowledge in an array of work scenarios that affect internal stakeholders and clients. Adapt team members are decisive, knowledgeable, and use high judgement. The Adapt role will give you a chance to Learn and be Curious and the autonomy to own projects that will help you advance your career at Amazon. The Adapt team prioritizes flexibility, and hires for both 40 and 30 hour work weeks. If you are ready to make an immediate impact, embrace change, and accelerate your career at Amazon, come join us!
Key job responsibilities
You deliver revenue while managing complex advertiser goals and problems to drive revenue
You grow existing client revenues that may expand regionally
Become an expert on Amazon solutions and adapt recommendations based on advertiser needs
You are able to solve ambiguous problems and identify and mitigate risks before they become roadblocks
You leverage your mastery of media and communications to develop annual brand plans and campaign media plans
You create and/or identify new insights based on multiple first-party and third-party research
You educate customers based on customized insights
You provide in-depth data analysis to develop actionable insights and recommendations for future campaigns
This is a client facing role and requires up to 20% domestic travel as needed or 1x per month on average. Global travel may be required up to 2 times annually.
A day in the life
As an Sales Account Manager on the Adapt team, you will work with internal and external customers to create and execute advertising strategies while driving incremental revenue. You will rotate across teams and verticals to cover open books of business due to leaves of absence and use your experience and vast knowledge in an array of work scenarios to drive value for internal stakeholders and clients. You will consult the client to define goals and work backwards to develop a curated advertising strategy to achieve it. You use complex, data-driven insights to enrich advertisers' understanding of their campaigns, objectives and even business. Internally you work closely with Sales, Creative, Product, and other internal partner teams to drive advertiser success.
About the team
Adapt Rapid Response is a scaled business solution, providing short-term support via a task-based assignment queue. ARR's primary function is to protect all unassigned revenue due to declined dedicated Adapt support for leave of absence (LOA) in Adapt’s established locales, preventing the randomization of the core teams due to attrition or unexpected business growth. Additionally, the team can be further optimized by pivoting to high priority needs (tentpoles, seasonality shifts) or accelerate business with time-bound initiatives (pitch sprints), as ARR is not tied to specific accounts. While the ARR service model is a limited coverage solution, removing high complexity activities, we are a strategically focused team and we hold a high standard for the quality of work we deliver.
Business proficient Spanish is desired.
Basic Qualifications
• Bachelors’ degree in Economics, Marketing, Advertising, Statistics, Engineering or Business
• Significant experience in a client facing role including but not limited to digital marketing, analytics etc.
• Experience in display or search marketing
• Adept at solving problems that span business and technology
• Influence process improvement that scales broadly; inventing and simplifying within existing processes
• Excellent organizational, relationship-building, and communication (written and verbal) skills
• Programmatic strategy and implementation experience
• Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth
Preferred Qualifications
• Experience in Omni-channel marketing, over-the-top (OTT), and audio
• Experience in e-commerce (sales or marketing)
• Experience in Revenue owning function
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,200/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.