Job Information
Stryker Sales Partner | Spine (Centro Italia) in Bologna, Italy
Why join Stryker?
We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com
Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Know someone at Stryker?
Be sure to have them submit you as a referrral prior to applying for this position. Learn more about our employee referral program (http://careers.stryker.com/referrals/)
Why join Stryker?
We are proud to be named one the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com
Our total rewards package offering includes bonuses, healthcare, insurance benefits, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.
If you are passionate about healthcare products and the opportunity to create a name for yourself in the Spine product marketspace - this is your chance!
Find more information about the division's products:
Spine: Spine | Stryker (https://www.stryker.com/us/en/portfolios/orthopaedics/spine--ortho-.html)
Spine Enabling Technologies: Spine Enabling Technologies | Stryker (https://www.stryker.com/hk/en/navigation.html)
Who we want:
* Hard-working winners . Confident, competitive and results-oriented professionals who create a track record of success.
* Dedicated achievers . People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
* Effective communicators . People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
* Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
Key Responsibilities
Responsible for the quality of service provided to main customers after product implementation. Formulates and modifies Customer Service Levels Agreements (SLA's) to meet customer expectations and needs. Works closely with other departments to secure customer satisfaction through the awareness and ongoing development of work processes.
Maintaining market share and customer satisfaction of our existing customers within the assigned territory/customers
Create new sales opportunity
Support the organization of local event for education, referral program (Ambassador), targeting new stakeholder and NCS
Make constant reporting on sales evolution and budget to RSM through Business Review
Implement strategy at local level in coordinating with RSM, BDM and PM
Manage and organize training for sales force and coordinate agents activity when required
Visit periodically the Customers and map Customers stakeholders
Proactively contribute to the sales and growth requested by Stryker for a specific area
Be in charge of a transversal project of a big area (North or Center South Italy or whole Italy) for a specific task, project, event, education
Participate actively to the B2S meeting
Knows the individual customer's value drivers
Provide customer with ongoing advice and consultation, helps him to avoid potential land mines
Customer care for physicians, surgical/theatre staff and hospital administration with the goal of achieving qualitative and sales-oriented consultation
Marketing programs implementation. Promotions, presentations, launching.
Organizing and conducting trainings, surgical/theatre participation, view surgeries and workshops
Coordination of the distribution and logistics of the product. (Conditionals, Deposits, Kits)
Controlling all the resources and materials of his related sales area. Optimization of the resources.
Regular reporting to Regional Sales Manager, on the evolution of the sales and investments, relevant information from the marketplace and adaptation to the circumstances of the market.
Interface between the external end users/suppliers and internal staff (Customer service, Tender & pricing, Logistics, inventory)
Send weekly update to Regional Sales Manager on pending orders of product already implanted (when applicable).
Challenge the status quo (comfortable challenging customers and decision makers)
Solution provider
Able and willing to transition customers to a new Rep
Teaching, Tailoring, Design
Natural Networkers
Able to develop relationship with multiple and different stakeholders in the Accounts
Willing to cover large territory
Portfolio can change frequently
Need to attend Challenger Sales Training
promoting and disseminating the culture of compliance (compliance with regulations and ethical behavior).
fulfill the quality policy and comply with company's standard operative procedures with particular attention to the Vigilance ones
What are we looking for?
Degree in Engineering, Administration, Sales or Marketing or related experience in a medical, scientific field or technical career;
Previous experience in the Medical Devices industry and solid knowledge of the healthcare system is required;
From 4 years of experience in a Clinical specialist or Product Specialist role in the Medical devices sector, ideally in Orthopedic or Neurosurgery.
Experience dealing with different hospitals' stakeholders (including Surgeons, Nurses, Technical services, Procurement, ... );
Experience in the operating room will be ideal;
Advanced competences with Microsoft Office and Salesforce.
Fluent level of Italian and intermediate level of English (min B2)
Territory: Centre of Italy.
Based location: Emilia Romagna or Toscana.
Travel percentage: 40%
Operating room required: 60%
What We Offer:
Flat hierarchies and responsibility. Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks.
We grow talent. At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement.
Team spirit & engagement. We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions.
Competitive salary. With us, you will receive a competitive salary package and benefits such as:
Car - customized and including all services & fuel card
Phone - Apple iPhone
Laptop and full technical equipment
Recognition of your performance. At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level.
Promoting work-life balance through flexible working hours. We offer an appealing and flexible working hours model to accommodate individual life situations.
Know someone at Stryker?
Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at https://careers.stryker.com/referrals/
About Stryker
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com. (http:)
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.