Job Information
Park Inc Garage Manager - Blacksburg, VA in Blacksburg, Virginia
Garage Manager - Blacksburg, VA
Job Details
Level
Experienced
Job Location
Kent Square Garage - Blacksburg, VA
Remote Type
N/A
Position Type
Full Time
Education Level
2 year degree or comparable experience
Salary Range
$17.00 Hourly
Travel Percentage
None
Job Shift
Day plus some evenings or weekends
Job Category
Management
Description
Park Inc is a leading provider of parking management services committed to delivering exceptional customer experiences and efficient parking solutions. With a focus on professionalism, reliability, and innovation, we strive to exceed the expectations of our clients and customers.
Position Overview Park Inc is seeking a dedicated and experienced Garage Manager to oversee operations at two parking garage locations in Blacksburg, VA. The Garage Manager will be responsible for ensuring the efficient and smooth operation of the parking facilities while delivering excellent customer service to patrons. This position is expected to range between 30 to 40 hours weekly.
Essential Functions
Maintain a strong working relationship with the client and the respective points of contact
Manage the daily operation of the parking garage including staff, equipment, and customer satisfaction
Screen, hire, and train new staff members as openings occur
Assist customers in the use of automated revenue control equipment including ticket dispensers, pay stations, and exit station equipment
Maintain the security of customer financial and identifying information
Follow all company procedures and policies to ensure a safe and secure garage
Regularly inspect all windows, security cameras, doors, and locks on garage premises
Promote the courteous treatment of customers and provide a quick resolution to guest service issues
Set high standards of performance for self and team
Investigate and report all accidents and incidents immediately ยท
Ensure the highest level of integrity and appearance of garage
Handle on-site communications with customers, clients and management
Collect and account for all daily daily receipts
Daily empty cash from pay stations as well as prepare and process daily paperwork and deposits
Monitor and maintain all garage equipment including pay stations and parking spaces
Manage timely and accurate reporting of various business activities on a daily, monthly, and annual basis
Reviews processes for efficiency and opportunities for improvement
Ensure adequate staffing for events, football games, as well as the daily schedule
Other duties as required
Notice to Applicants
Park Inc is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.
Individuals who need additional assistance completing the application can contact the human resource department at 7043771755 or email HRDept@parkinc.com
Minimum Qualifications
Minimum Qualifications
High school diploma at minimum; associates degree or equivalent work experience preferred
Prior management experience preferred (parking management is a plus)
Must be detail oriented and able to make sound decisions within assigned deadlines
Demonstrate good organizational skills
Excellent verbal communication skills
Outstanding customer service skills
Flexibility with schedule to be available on some weekends and after hours to handle emergencies
Must be able to work in a fast paced environment
Demonstrate good organizational and problem-solving skills
Excellent verbal communication skills
Must have the ability to work independently and within established guidelines, follow directions, and work well with others
Strong computer skills required
Ability to walk garage, sweep, pick up trash, etc.