Campus Pride Jobs

Product Manager - Payments

Job Req ID: 40101

Posting Date: 15 Oct 2024

Function: Product & Propositions

Unit: Digital

Location:

Birmingham, Birmingham, United Kingdom

Salary: Competitive with BT Benefits

Why this job matters

Flexible working, 3 days a week together in our Birmingham or London offices (flexible 2 days remote wherever)

Be part of the transformation of our digital experiences. You’ll be responsible for the performance of payments journeys, across the BT Consumer group, including EE. a digital journey or product.

You'll operate at squad level, leading a cross functional team of colleagues, delivering world class products. You'll influence the experience of millions of customers.

The exact digital product or journey in scope of any of our roles will evolve over time.

What you’ll be doing

• You'll inspire, coach and guide a squad to ensure the delivery of outcomes to support the customer and business

• You'll be ruthlessly customer focussed by interrogating customer insight and data to identify key customer needs whilst supporting business priorities

• You’ll use the product vision and strategy to define and evolve objectives and key results for your squad

• You'll input into your squad strategy and prioritise a backlog to support this with a positive value to effort ratio

• You'll leverage the squad's skills to collaboratively discover and iterate solutions that are valuable, usable, feasible and viable

• You'll measure and clearly communicate your product’s performance and demonstrate how this contributes to the digital and business objectives

• You'll nurture partnerships with stakeholders and collaborate with them to achieve the product vision

Specific Skills and Experience

• Stakeholder management in a large, complex organisation

• Minimum of 2-3 years experience in a Product role at a technology led organisation, in payments

• Exposure, passion or interest in payments and money flowsWe have a variety of squads that range from improving our BT and EE journeys and products, conversational commerce to delivering API’s and services.

• Experience influencing and/or making data informed decisions

• The ability to explain technical topics to non technical audiences

Our leadership standards

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.

Benefits

• Competitive salary

• 25 days annual leave (plus bank holidays)

• 10% on target bonus

• Life Assurance

• Pension scheme

• Direct share scheme

• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.

• 50% off EE mobile pay monthly or SIM only plans

• Exclusive colleague discounts on our latest and greatest BT broadband packages

• BT TV with TNT Sports and NOW Entertainment

• 50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

Diversity & Inclusion

We hire for culture add, not culture fit. We embrace and encourage everyone to bring their unique personalities to the team, fostering an environment where they can freely express themselves with confidence and support. Our commitment to hiring people from diverse backgrounds enhances our team's values and enriches the quality of our work, allowing us to collectively achieve more than the sum of our individual contributions.

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!