Job Information
BT Bad Debt Analyst in Birmingham, United Kingdom
Bad Debt Analyst
Job Req ID: 34687
Posting Date: 18 Jun 2024
Function: Finance
Unit: Finance, Strategy & Business Services
Location:
Snowhill, Birmingham, United Kingdom
Salary: Attractive salary & benefits
Recruiter: Carla Ballinger
Hiring Manager: Kunal Mahajan
Our hybrid working means in this role you are required to be in the office 3 days per week with the option of working from a place of your choice 2 days per week
Why this job matters
Group Business Services (GBS) is part of BT Group that delivers diverse range of business services across the whole of BT. Our vision is to create an organisation that is fully aligned and integrated with the customer facing units.
An exceptional opportunity to be part of Transformation, Risk & Assurance – Credit risk lifecycle team supporting and protecting the growth of the consumer segment with a focus on analysis and accurate forecasting of bad debt.
This role helps ensure cost performance relating to collections and bad debt is controlled, predictable and clearly understood and that business improvements and change initiatives are accurately prioritized and evaluated.
Work closely with other parts of Credit risk lifecycle team teams to deliver and drive improvements in aged debt, bad debt and involuntary churn.
What you’ll be doing
• Executes range of financial analysis, preparation of reports and other finance activities to support Consumer unit finance priorities, working across the finance teams as required
• Month-end reviews – journal entries and P&L/ Balance sheet impacts
• Preparing management summary information and slide decks
• Providing insight into bad debt performance and covering meetings
• Managing stakeholder communications
• Helping with compliance, risk assessment and audit queries
• Preparing & supporting bad debt forecasting
• Taking accountability for, monthly reporting, outlook, and the Medium-Term Plan (MTP) for bad debt charges
The experience we're looking for
• Part qualified accountant or person with finance experience including forecasting & planning, with relevant in job experience.
• Strong skills in managing multiple stakeholders and projects within tight deadlines, coupled with the ability to navigate and resolve ambiguity.
• Demonstrates problem solving and analytical capabilities, and adeptly manages conflicting priorities. Have worked extensively with MS office software.
• Proficiency in clear and concise communication, capable of articulating the business's performance to diverse non-finance audiences.
• A pragmatic team player who excels at holding others accountable through a challenging yet supportive approach, consistently fulfilling their own commitments.
The skills you’ll need
Management Reporting
Financial Accounting
Financial Controls, Compliance & Risk
Statutory & External Financial Reporting
Forecasting, Planning & Budgeting
Risk & Assurance
Finance Data, Processes & Systems
Financial & Data Analysis & Insight
Decision Making
Growth Mindset
Inclusive Leadership
What's in it for you? What are the benefits?
We work across the group with a wide range of stakeholders including many of the senior leadership teams in the business. We are committed to providing all colleagues with the right opportunities to develop their career. There will be an opportunity to learn from a diverse team, with wide ranging experience. The opportunity to make a difference is huge! You’ll get a broad understanding of all parts of BT and the experience will be valuable in any future roles.
• 25 days’ annual leave, plus bank holidays, and additional days for length of service
• 10% on target bonus
• Life Assurance
• Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
• 50% off BT and EE mobile pay monthly or SIM only plans
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
• Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks
• 3 volunteering days per year
• Competitive employee discount on BT/EE products
• Competitive friends and family discount on EE Mobile
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.