Job Information
HTC Field Technician - Wireless Access in Binghampton, New York
HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our client's success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.Position Overview:We are seeking technical support staff to assist in upgrading and optimizing wireless network infrastructure across multiple buildings within the client. The team will consist of 1 Senior/Lead Technical Support Specialist and 4 Junior Support Technicians. The goal of this project is to ensure seamless wireless access throughout all hospital buildings.Key Responsibilities:•Identify and relocate wireless access points across various client buildings as needed.•Move network connections from one port to another, ensuring proper configuration and functionality.•Replace and troubleshoot network cables to improve wireless connectivity and network performance.•Assist with switching upgrades by replacing or reconfiguring switches as necessary.•Work closely with IT management to ensure all building locations are fully covered by wireless access.•Test and validate wireless network performance after modifications to ensure optimal performance.•Follow project timelines and provide regular updates on progress.•Document changes were made to the network infrastructure, including port moves, cable replacements, and switch configurations.•Travel between buildings across the client's Clinic, requiring reliable transportation to move between sites as needed.Required Skills and Experience:Senior/Lead Technical Support Specialist:•Experience: Minimum 3-5 years of technical support, network engineering, or IT infrastructure experience.•Knowledge of wireless networking and understanding of networking concepts such as access points, switches, routers, and cabling.•Proven experience in leading technical projects or managing teams in IT/networking environments.•Strong troubleshooting and problem-solving skills.•Ability to train and mentor junior staff, delegating tasks appropriately while overseeing project milestones.•Excellent documentation and communication skills.•Reliable transportation to travel between different Clinic buildings.Junior Support Technicians:•Experience: 1-2 years of IT support or network experience preferred, but willing to train motivated and technically inclined candidates.•Basic knowledge of wireless networking, cabling, and switch configuration.•Willingness to learn on the job and follow instructions from the senior lead.•Ability to move between buildings and work in various network closet locations.•Reliable transportation to travel between clinic sites as required.•Strong teamwork and communication skills.Preferred Qualifications:•Experience with hospital or healthcare network environments.•Relevant certifications (e.g., CompTIA Network+, Cisco CCNA) are a plus for senior and junior positions.Education:•Bachelor’s degree or equivalent practical experience.If you are interested in being part of a critical project to enhance wireless access across the Clinic, apply today!Find a purposeHelp clients embrace emerging technologies. Create inventive solutions and meet intriguing client challenges. Solve, fix, design and innovate. Be a part of something bigger by helping clients go digital, create engaging customer experiences, and transform their businesses.Move aheadOur success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minor.
Minimum Salary: 35,000 Maximum Salary: 45,000 Salary Unit: Yearly