Job Information
Hyatt Group Sales Manager in BIG SUR, California
Description:
Alila Ventana Big Sur is a luxury resort by Hyatt, set amidst the breathtaking landscape of Big Sur, California. A haven of serene beauty and refined experiences, the resort blends the spirit of California's rugged coastline with the elegance and comfort of world-class hospitality. At Ventana, we prioritize genuine connections, unique experiences, and sustainable luxury.
Job Overview:
As the Group & Events Sales Manager, you will be responsible for driving group and events business for Alila Ventana Big Sur. You will focus on growing market share by securing high-value group bookings, corporate retreats, meetings, weddings and exclusive events. Your role will involve building and nurturing relationships with key decision-makers, leveraging creative sales strategies, and ensuring seamless execution of sales techniques to close business. The ideal candidate is a proactive and experienced sales professional with a passion for luxury hospitality and an understanding of the unique experiences we offer in Big Sur.
Sales Strategy & Execution: Develop and implement comprehensive sales strategies to achieve group and events sales targets, focusing on high-end corporate retreats, intimate gatherings, and private celebrations.
Client Relationship Management: Build and maintain strong relationships with corporate clients, meeting planners, and event organizers, ensuring Ventana Big Sur remains top of mind for high-value events.
New Business Development: Identify and target key growth opportunities, including emerging markets and new segments, through proactive outreach and creative sales initiatives.
Proposal & Contract Management: Prepare tailored proposals and negotiate contracts that reflect the resort’s positioning and deliver value for both the client and the resort.
Event Planning Collaboration: Collaborate with the events and operations teams to ensure the seamless execution of all group and events bookings, delivering a flawless guest experience.
Market Analysis & Reporting: Stay informed on market trends, competitor activity, and client needs to refine sales strategies and enhance the resort’s market position.
Brand Representation: Act as an ambassador for Alila Ventana Big Sur, embodying our brand values and presenting the resort in the best possible light at industry events, trade shows, and networking opportunities.
Revenue & Budget Management: Work closely with the Director of Sales & Marketing to develop and achieve revenue targets for group and event sales
The salary Range for this position is $66,000 to $100,000 plus a Sales Incentive bonus paid out quarterly and uncapped. This is the pay rate for this position at Ventana Big Sur, and Alila Resort reasonably expects to pay.
Hyatt is proud to offer exceptional benefits, which include
Annual allotment of free hotel stays at Hyatt hotels globally
Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off
401K with company match
Medical, Dental, Vision after 30 days of employment
Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Qualifications:
Experience: Minimum of 3-5 years of experience in luxury hospitality sales, with a strong track record of success in group and events sales.
Skills: Exceptional negotiation, communication, and relationship-building skills. Proven ability to close high-value group bookings and meet sales targets.
Knowledge: Deep understanding of the luxury hospitality segment and the expectations of discerning clientele. Experience in eco-luxury or wellness-oriented properties is a plus.
Attributes: Self-motivated, proactive, and creative, with a passion for delivering memorable guest experiences. Strong attention to detail and organizational skills.
Technical Skills: Proficiency in sales and CRM software. Familiarity with Hyatt systems is a plus.
Primary Location: US-CA-Big Sur
Organization: Ventana Big Sur, An Alila Resort
Pay Basis: Yearly
Job Level: Full-time
Job: Sales
Req ID: BIG000756
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.