Carrier Principal User Experience Designer in Beverly, Massachusetts
United States of America
CAM60: Sensitech, Inc 800 Cummings Center, Beverly, MA, 01915 USA
Job Title: Principal User Experience Designer, (UXD)
Department: User Experience (UX)
Business: Sensitech, a division of Carrier Corporation
Position Reports To Director, User Experience (UX)
Department/Positions Supervised: N/A
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just, because it is the right thing to do, but because it makes Sensitech stronger. If you share our values and our enthusiasm, you will find a home at Sensitech. At Sensitech, we take care of each other, value differences, win, and have fun. You will be joining a people-focused company as a member of a dynamic team shaping the future of our process and automation.
At Sensitech we value a user-centric approach at all stages of our product lifecycle from conception through design, development, and customer experience. We are looking for a dynamic UI/UX Designer to create easy-to-use business-to-business applications and mobile experiences involving big data enterprise systems and IoT hardware interactions.
The Principal UX Designer’s responsibilities include gathering user requirements, designing intuitive enterprise software, and mobile applications, creating visual styles, and conducting research to inform and validate the user experience.
To be successful in this role, you should have experience with user research, enterprise software design, and prototyping as well as a portfolio of professional design projects that include work with responsive web UI and mobile business applications. You will lead the creation of functional and appealing features that address our client's needs and help us grow our business through a user-centered approach to product design.
The Principal UX Designer works closely with a team including other UX/UI designers, UX researchers, product stakeholders, software engineering, and external teams.
Duties include, but are not limited to:
Project Lead Responsibilities:
Lead designs through the full product design lifecycle on multiple projects and initiatives from early ideation, to detailed execution, through launch
Facilitate user research, evaluate user feedback, report and document findings for stakeholders, and translate findings into actionable requirements
Manage a collection of customer insights and gather data to deepen our understanding of user needs, behaviors, and mental models
Collaborate to define innovation activities for future initiatives and product ideas
Present design reviews and innovation concepts to cross-functional teams
Provide guidance and mentorship to other team members in UI and UX design best practices including Jr. team members, Co-Op Students, and interns.
Collaboration is key… Must be skilled in leading design discussions to foster a collaborative approach to advising stakeholders, requirements collection, solution review, and ongoing feedback.
Develop, document, and promote design guidelines, best practices, and standards across the product portfolio, working with stakeholders and product teams. Manage design pattern systems.
Build a deep understanding of business goals to help drive results. Challenge the goals when necessary to align with the user’s needs.
Perform out-of-the-box design thinking, collaborate with others, and make a difference every day!
Gather, inform, and evaluate requirements in collaboration with cross-functional teams
Demonstrate interaction and design ideas using storyboards, journey maps, and prototypes
Design graphical user interface elements and build out pages and navigational components
Develop UI mockups and prototypes that clearly illustrate how products look and behave
Define complex data visualizations that communicate clearly to end users
Create original graphic design elements (e.g. images, icons, and other graphics)
In collaboration with Product Management, prepare and present design solutions to stakeholders
Identify and troubleshoot UX problems (e.g. responsiveness, findability, configuration tools, etc.)
Propose opportunities for improvement based on user feedback and research
Evaluate UX effectiveness of current mobile applications
ESSENTIAL KNOWLEDGE & SKILLS:
BS in Interaction Design, Human Factors (HCI), Computer Science, or relevant field
8+ years of proven experience as a UI/UX Designer or similar role
Portfolio of design projects highlighting design for mobile applications & enterprise software
Up-to-date knowledge of design and wireframe tools (e.g. Axure, Figma, Adobe)
Experience with IoT hardware device usability is a plus
Engaged team player; strong communication and listening skills to collaborate with various stakeholders including executives, sales and support teams, and end users.
Ability to work well with ambiguity or when requirements are changing
Proven experience showing a clear understanding of the intersection between user needs, technology requirements, and business goals
Artistic eye for design and ability to think creatively while maintaining accuracy and attention to detail
Strong problem-solving and innovation ability
Excellent organizational, time, and project management skills
An understanding of the latest design and technology trends and their role in a commercial environment
Experience working in an Agile/Scrum development process
- Ability and willingness for periodic travel are expected to support user research
Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements
Report to supervision conditions or practices that are either unsafe or that may adversely impact the environment, to ensure prompt resolution of potential hazards
Attend a scheduled EH&S training program
Actively support the organization’s efforts to meet or exceed EH&S goals and plans
Recommend improved EH&S practices
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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