Lehigh Valley Health Network Patient Services Rep in Bethlehem, Pennsylvania
LVH Coordinated Allentown * Cardiac Diag Center-Hland 23002300 Highland Ave, Bethlehem, PAClinical Support - Physician PracticeFull Time 40 hours, Day Shift, M-F 7:30am-4:00pmPosted 01/12/2021Req # 22374Union: N/AImagine a career at one of the nation's most advanced health networks.Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.LVHN has been ranked among the andquot;Best Hospitalsandquot; by U.S. News and World Report for 22 consecutive years. We're a Magnet(tm) Hospital, having been honored four times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group for spring 2018, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.Job Summary:Coordinates and provides a variety of clerical/administrative duties associated with daily physician practice operations. Serves as the initial point of contact for patients and healthcare providers within the practice. Delivers the high standard of customer service necessary to maintain the overall patient experience.Education - Required:High School Diploma/GEDExperience - Required:1 year Customer service experienceExperience - Preferred:1 year Experience in a healthcare settingKnowledge, Skills, and Abilities - Required:Ability to adapt to changing priorities.Ability to maintain accuracy and compliance with detailed-oriented responsibilities.Ability to maintain strict confidentiality.Proficient computer skills.Proven proficiency of technology and EMR workflows at the conclusion of orientation.Able to handle cash and other methods of patients accurately.Able to explain, educate, and support the usage of the LVHN patient portal including various features.Licensure - Required:Influenza vaccination is required at most LVHN facilities for all colleagues with patient contact unless medically contraindicated or due to a bona fide religious belief or practice, and is strongly encouraged for all colleagues. Applicants possessing a medical marijuana card will not be considered for safety sensitive positions.Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.