Campus Pride Jobs

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Manager, Care Management is responsible for the daily oversight of operations in the Care Management Department including participation in planning, developing, and implementation of care management initiatives.

JOB DUTIES AND RESPONSIBILITIES:

• Assumes responsibility/accountability for planning, organizing, and managing the functions necessary to facilitate care coordination, utilization management, and discharge planning.

• Performs direct administrative functions for the department including but not limited to payroll, staffing/scheduling, organization of monthly staff meetings, ensuring yearly evaluations, competencies, and educational requirements are completed.

• Provides staff with ongoing necessary information, education, support, and coaching to foster an environment of knowledge, critical thinking, and accountability.

• Works closely with appropriate campus and network leadership and providers in the development and attainment of departmental, campus, and network goals.

• Monitors and manages data pertinent to departmental goals including, but not limited to length of stay, readmissions, discharge efficiency, patient experience, and employee engagement and develops and implements solutions to address barriers to achieving goals.

• Assures that care management services are provided consistent with the requirements of regulatory agencies and internal policies and procedures.

• Maintains operational budgets, productivity, and fiscal responsibility in collaboration with finance.

• Promotes customer satisfaction and addresses issues in accordance with hospital policy on complaints and grievances.

• Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.

• Other duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting for one to two hours a time, stand for two to three hours at a time, walk on all surfaces for up to five hours per day, and climb stairs. Fingering and handling objects frequently. Occasionally firmly grasp, twist and turn objects with hands and fingers. May be required to lift, carry, push and/or pull objects weighing up to 50 pounds. Occasionally stoops, bends, squats, kneels and reaches above shoulder level. Must have the ability to hear as it relates to normal conversations and high and low frequencies. Must have the ability to see as it relates to general and peripheral vision. Must have the ability to touch as related to telephone and computer keyboard.

EDUCATION:

Bachelor of Science degree in Nursing or MSW degree required upon hire.

Registered Nurse or Social Worker with current license to practice in the State of Pennsylvania or seeking Pennsylvania licensure through reciprocity (RN or LSW/LCSW) required.

NJ RN or LSW licensure required for Warren Campus. Bachelor of Science in Nursing required within 5 years.

Advanced degree and Case Management Certification preferred.

TRAINING AND EXPERIENCE:

Minimum 5-7 years of care management experience in a health care setting required.

Minimum 2-3 years of leadership experience required.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)

Founded in 1872, St. Luke’s University Health Network (http://www.slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 20,000 employees providing services at 15 campuses and 300+ outpatient sites. With annual net revenue of $3.5 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital.

SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Fortune/Merative 11 times total and eight years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally.

SLUHN has been named a Top Workplaces 2023 by the Morning Call. In addition, St. Luke’s has been named a Top Workplace nationally, in the Philadelphia region, and in New Jersey. St. Luke’s is the ONLY healthcare institution in Pennsylvania and the third-highest ranked healthcare entity in the nation to be deemed a Top Workplace in 2023. In 2023, St. Luke’s was named one of America’s Best Employers for Women by Forbes. St. Luke’s was the only employer in the Lehigh Valley to be named to the list and was one of only two healthcare employers in Pennsylvania to receive the designation. St. Luke’s University Health Network is the top-ranked Lehigh Valley-based employer in Forbes Magazine’s ranking of employers in Pennsylvania.

Learn More Here. (http://www.slhn.org/About)