Job Information
Xylem Field Service Technician in Benicia, California
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Xylem is searching for a Field Service Technician to support our Heavy Industries Business Unit located in Benicia, CA. The Field Service Technician will operate and maintain water treatment systems, effectively identify problems as they occur and take appropriate steps to solve them.
Core Responsibilities and Tasks
• Creates and maintains safe working environment and cultures within the organization
• Trouble shoots systems for mechanical, electrical equipment conditions
• Identify and remedy safety issues – both Company and Customer owned equipment
• Direct interfacing with customer
• Potentially at multiple sites with multiple technologies
• Delivery and installation of water filtration tanks
Organization Impact:
• First line of technical service support
• Customer facing
• High utilization
• Accountable to customer for operation and repair of the system
Position Requirements
FORMAL EDUCATION
Required:
• HS diploma or equivalent
KNOWLEDGE & EXPERIENCE:
Required:
• Ability to obtain TWIC card
• One year of mechanical and/ or instrumentation work experience preferred
• 0-2 years technical experience in water treatment technologies
• Experience with Microsoft office including smart devices
• Must have customer service experience
• Demonstrates critical thinking and trouble shooting ability
• Able to pass a credit check
• Forklift certification preferred not required
• 50 lb lifting requirement
• Must be willing and able to work some overtime, weekends, and holidays; must be willing to travel 25% of time
• On call responsibilities on a rotational schedule
Salary range:
$44,100.00 - $70,600.00
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation