Job Information
AT&T Sr Associate Network Technology Support in Bengaluru, India
Job Description:
In AT&T we are currently looking to hire Associate Network Technology Support specialists who would be part of a new team.
The team will be responsible for the overall reliability and operations of AT&T TDM Voice Networks.
Team performs both fault and lifecycle management to deliver platform technical support on a 24X7 basis to include triage, investigation and remediation of acute and chronic issues that span multiple platforms and technology environments. Also, provides technical troubleshooting and leadership skills required to recover from the most complex network problems in real time, directing activities of technical resources.
Requirements:
· 5+ years experience with proactive & reactive network analysis, troubleshooting, coordination, and restoration of service affecting or potentially service affecting network events/issues
· Skills/experience with Unix/Linux
· MS Office Suite
· General knowledge of Class 5 Switching ( 5ESS, DMS, EWSD, AXE) desired
· SS7/AIN and VOIP network equipment and transport connectivity (DS0, DS1, DAC,DDM, etc...) preferred
· Understanding of IP Protocols, Service Applications and Multicast
· Understanding of Layer 1, 2 and 3 Protocols
· Understanding of Network and Performance Management
· Understanding of RF and Signaling techniques
· Teamwork and collaboration, strong organizational, strong English communication (both written and oral) and interpersonal skills.
Working location:
· AT&T India office
· Hybrid model - work from home/office split
Working time:
· Flexibility to work on afternoon/night shifts
Weekly Hours:
40
Time Type:
Regular
Location:
Bangalore, Karnataka, India
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status