Job Information
Oracle Service Solution Specialist, CSS Learning Solutions in BENGALURU, India
Job Description
Service Solution Specialist from CSS Learning Solutions Adoption & Renewals drive engagement with all of our digital learning customers across multiple Oracle cloud services. The goal of Service Solution Specialist is to match customer’s learning needs with our content and services and nurture the learner to be successful in their cloud learning journey. Our goal is to have very satisfied customers who are embracing the digital learning model and will be continuous learners on the cloud. In the process Learning Specialist becomes trusted advisor of customer and helps customer to successfully drive Cloud adoption during SaaS cloud project lifecycle and beyond.
Responsibilities
RESPONSIBILITIES:
Engage with cloud customers and help them identify and create a Personalized Training Plan based on the content assets and services already available. This requires good knowledge on one or more SaaS pillars i.e. ERP/SCM/HCM/CX cloud and the ability to speak the language while connecting customer needs with our content.
Work with customers to identify any unique learning goals they might have (example, getting certified, meeting an implementation deadline, training specific users etc).
Work with learning administrators to identify team learning goals and map learning plans to help them be successful.
Identify any special needs that customers have and demonstrate existing resources to accelerate the learning adoption.
Identify learning trends and new content needed to keep learning subscriptions current and modern
Speak to our learning offerings with passion to drive learning adoption
Skill- set required . :
Good understanding Oracle ERP/SCM/HCM Cloud offerings
Strong knowledge and cloud experience on any one of SaaS pillars is necessary
Understanding of Oracle cloud technologies to help customers bring to bear other technologies as needed.
Understand the migration and coexistence to cloud technologies
Life at Oracle and Equal Opportunity:
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions.
That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Which includes being a United States Affirmative Action Employer
https://www.oracle.com/corporate/careers/diversity-inclusion/
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer