Campus Pride Jobs

This role is part of a HR Service Management Product Team. This position will plan and execute business configuration of software products. You will collaborate with internal and external subject matter experts, system users, and stakeholders to understand and document existing and proposed business processes and requirements. Additionally, you will execute configuration changes and acceptance testing and support readiness activities.

In this role, you will:

• Facilitate workshops and discussions to effectively gather requirements and achieve a detailed understanding of client objectives and desired outcomes.

• Drive requirements, incorporating product expertise and industry knowledge to discover and validate what has real value to the business.

• Partner with client area to execute planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems.

• Produce effective documentation to capture and communicate business process and requirements in the format of business process flow diagrams, data flow diagrams, data definition documents, decision trees, logic diagrams, requirements documents, and user experience flows.

• Manage multiple stakeholder groups including global business teams, risk management, compliance, legal, data privacy.

• Partner with Implementation Readiness teams to support the business, assess user needs, and ensure teams are ready for process and tool changes.

• Perform system configuration and testing activities.

• Assist in decomposing epics into effective user stories.

• Maintain task status in JIRA or similar Agile management tool.

• Work with user groups to resolve questions, assess user needs, and recommend changes.

• Ensure cross-functional dependencies are articulated, managed, and addressed to execute projects with quality and on-time.

• Contribute to delivering solutions that are long-term, large scale, and require consideration of global market dynamics, trends, regulatory impact, and risk management.

Required Qualifications:-

• 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Previous demonstrated experience creating test cases.

Desired Qualifications: -

• 3+ years ServiceNow HR Service Delivery/ITSM application experience writing requirements, testing, and configuration.

• 3+ years’ Workday Human Capital Management experience writing requirements, testing, and configuration.

• 3+ years data repository, workflow, Core HR, or other HR systems experience writing requirements, testing, and configuration.

• Experience with ServiceNow and Workday reporting and dashboards.

• Leading cross-functional teams in designing and developing solutions to meet business needs.

• Experience in leading and facilitating workshops and discussions to meet client objectives and desired outcomes.

• Experience with HR systems in a complex, regulated, global environment with multiple integrations.

• Ability to operate as part of cross functional work streams planning, executing and monitoring projects within budget and time constraints.

• Experience interpreting business and technical needs and translating them into user stories.

• Experience working as part of Agile teams.

• Experience into SQL queries, MS-Excel

Job Expectations: -

• Ability to travel up to 5% of the time.

• Flexibility to work in the shift timings 1.30 pm to 10.30 pm IST.

Posting End Date:

12 Dec 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number: R-420100