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Oracle Customer Success - Oracle HCM Instructor in BENGALURU, India

Job Description

Customer Success HCM Instructor - Oracle Fusion Applications (Remote)

As a member of Oracle Customer Success, you will join a team of SMEs charged with supporting Oracle University’s Fusion Applications Technology training content. You will participate in the recording, delivery, creation and sale of Oracle University (OU) training assets including but not limited to the Cloud Learning Subscriptions, Live Training Sessions, Certification, and content.

The Customer Success HCM Instructor - Oracle Fusion Applications (Remote) is a self-motivated professional who uses their expertise to support OU products, curate online subscription material, teach, develop, and record training content. The applicant must be eager to learn technology to support and deliver training using modern learning techniques while working in a fast-paced market and environment.

Oracle University is a global business that educates customers, partners and employees on all of Oracle Cloud services including all of SaaS and OCI. The team offers training via digital subscriptions built on a modern platform that offers knowledge checks, skill paths, gamification and live analytics on learner progress. The organization also teaches live private events featuring cloud content and hands on labs to practice on live cloud environments.

What we love to see:

==Passion for training and sharing knowledge!

==5+ years of Hands-on experience working under the hood with Oracle HCM Cloud Applications.

==Practical knowledge and consulting field experience working with several of the following Oracle Fusion Technologies:

  • Payroll

  • Time and Labor

  • Absence Management

  • Compensation

  • Benefits

  • Workforce Management

  • Workforce Health and Safety

  • Compensation

  • Workforce Management

  • HCM Analytics

  • Talent Management

  • Recruiting

  • Global Human Resources

  • Core HR


  • Fast Formula

  • Business Intelligence Publisher (BIP)

  • Oracle Transactional Business Intelligence (OTBI)

  • Reporting and Analytics

  • Workforce Analytics

Career Level - IC4


The Principal Consultant/Instructor is responsible for the success of their assigned Oracle learning management/training event and committed to superior customer service. They are expected to develop plans for continuous personal and professional growth. The Principal Consultant/Instructor is expected to master new services, technology and internal processes shortly after their implementation. Manage aspects of the customer event (i.e. instruction, application implementation, environment, setup etc.) to ensure success. Produce quality work you're doing on a project (i.e. assessments, communication, curriculum development, Tutor, eLearning). Ability to teach new technical material and/or implement new Oracle Applications modules with minimal preparation time. Review methods, processes, training materials and/or project implementation plans. Identify weak areas and suggest methods for improvement. Meet utilization targets. Travel as needed.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.


Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer