Job Information
Automation Anywhere, Inc. Associate Technical Support Engineer in Bengaluru, India
About Us
Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com
2-4 Years experience in Technical Support
Networking - Firewall, Load balancing request tracing basic troubleshooting of network failure
AD/DNS/SSO/Authentication
Troubleshooting of web application
DB Concepts - SQL/Oracle
Webservices/Rest APIS
Log analysis- Apps logs/event logs, HTTP error codes and default ports, HTTP/HTTPS
Experience/Knowledge of HA/DR setup
Generic tools - Log analysis, Fidler, wireshark or any other
Web and application server understanding
Basics of cloud - SMB, S3, VMS
VM and virtualization concept - Citrix, Vmware, group policy, registry, Automation scripting if any
Internal process fit - coordination with cross-function team, ticketing tools
Troubleshooting approach
Communication skills
Scripting
Location _ Bangalore
All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.
Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com
Equal Opportunity Employer Automation Anywhere is an equal opportunity employer – M/F/D/V. We want to have the best available persons in every job. We will not discriminate in our employment practices due to an applicant’s race, color, creed, gender, religion, marital status, age, national origin and ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other category protected by law.