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About SANS

SANS Institute (SANS) launched in 1989 as a cooperative for information security thought leadership, it is SANS’ ongoing mission to empower cyber security professionals with the practical skills and knowledge they need to make our world a safer place. We fuel this effort with high quality training, certifications, scholarship academies, degree programs, cyber ranges, and resources to meet the needs of every cyber professional. Our data, research, and the top minds in cybersecurity collectively ensure that individuals and organizations have the actionable education and support they need.

Join the SANS Team

At SANS, our culture is defined by Mission, Brand, People. Our goal is to hire people who understand the importance of continuing to fight against the cyber security threats (Mission) while delivering the highest quality training (Brand) to our students. We want employees whose personal values align well with our culture of fairness, honesty, customer focus, and pragmatic approach (People).

Summary of Position

The Warehouse Manager is responsible for overseeing all aspects of warehouse operations, including the supervision of Warehouse Associates engaged in the shipping and receiving of audio-visual equipment, recording capture devices, event supplies, and courseware. This role involves managing inventory levels, ensuring accurate order fulfillment, and maintaining a safe and organized work environment. The Warehouse Manager is expected to be a working manager, with most of the time spent working with the team members. The Warehouse Manager will implement best practices for efficient logistics processes, train and mentor team members, and collaborate with other departments to meet operational goals. Strong leadership, excellent communication skills, and a focus on safety and efficiency are essential. This position is key to ensuring that all equipment and supplies are prepared and delivered on time, contributing to the success of events, home recordings, internal meetings, and other SANS initiatives.

This is a full-time role located at the Beltsville warehouse.

Key Responsibilities

· Team Leadership : Supervise, train, and motivate warehouse staff fostering a positive, safe, and productive work environment. Prioritize and assign daily work tasks to Warehouse Associates.

· Operations Management : Oversee all aspects of warehouse operations, including shipping, receiving, inventory management, and order fulfillment while ensuring efficiency and accuracy.

· Inventory Contro l: Develop and implement inventory management practices to maintain optimal stock levels and accuracy, including regular cycle counts and audits. Prevent stock-outs while minimizing inventory carrying costs.

· Process Improvement : Identify opportunities for process improvements and implement best practices to enhance operational efficiency and reduce costs.

· Safety Compliance : Ensure compliance with safety regulations and company policies, conduct regular safety training and maintain a safe work environment.

· Equipment Management : Monitor the maintenance and operation of equipment, coordinating repairs and replacements as needed.

· Performance Metrics : Establish and track key performance indicators to assess warehouse performance, providing regular reports to senior management.

· Facility Liaison : Manage the relationship with the landlord and associated vendors, and ensure the space remains safe and functions well. Ensure the building has the necessary services to be efficient and effective.

· Collaboration : Work closely with engineering and other departments to facilitate the timely patching and updating of hardware and software, ensuring that all equipment meets operational standards.

· Customer Service : Address any issues related to shipping, receiving, or inventory discrepancies, working to resolve them promptly and effectively.

· Other duties as assigned.

Basic Qualifications

· Associate's degree in logistics, supply chain management, or related field

· Minimum of 3-5 years of experience in warehouse operations or logistics management

· Experience supervising or managing a team

· Strong organizational and multitasking skills

· Proficiency in inventory management software and Microsoft Office Suite

· Basic understanding of safety regulations and compliance

· Ability to train Warehouse Associates in standard work practices

· Familiarity with audio visual equipment.

· Ability to lift and move heavy items (up to 50 lbs.) and stand for extended periods

· Strong attention to detail and excellent organizational skills

Preferred Qualifications

· Bachelor’s degree in logistics, supply chain management, business administration, or related field

· 5+ years of progressive experience in warehouse management or logistics

· Experience in the audio-visual or event supply industry is a plus

· Advanced knowledge of inventory management practices and methodologies. Familiarity with Odoo software is a plus.

· Experience implementing process improvements and best practices in warehouse operations

· Understanding of OSHA regulations and certifications related to warehouse safety practices

· Strong problem-solving skills with a focus on customer service and operational excellence

Reporting Relationships

This position reports to the Director of Courseware & Instructor Operations and has 3 Warehouse Associates as direct reports.

Work Environment

This position will report Monday to Friday to the SANS warehouse located at 12200 Baltimore Ave, Beltsville, MD.

Equal Opportunity Employer

SANS is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact SANS Human Resources.

In addition, all qualified applicants with arrest or conviction records will be considered for employment.

California residents for SANS privacy notice for California job applicants

The base salary range for this position is between $65,000 and $75,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and years of experience. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

In addition, SANS provides the following benefits:

Medical

Dental

Vision

Short-Term Disability

401(k) with company match

Employee Assistance Program

Supplemental Life Insurance and AD&D

Paid Time Off

Company Paid Holidays

Volunteer Paid Time Off

Department

Operations

Employment Type

US Employee | Full-Time

Minimum Experience

Manager/Supervisor

Compensation

$65,000-$75,000 annually