Campus Pride Jobs

WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. AMD together we advance_ Sr. Server Technical Customer Program Manager THE ROLE: The AMD Server engineering organization is seeking an experienced Sr. Server Technical Customer Program Manager with customer facing and Server Platform Engineering experience to lead engagements with customers developing systems around AMD EPYC CPUs. In this role you would support EPYC customers across cloud, enterprise and HPC segments throughout the product lifecycle. THE PERSON: To be successful in this role, you must be passionate about delivering the best possible customer experience, cultivating strong and enduring relationships with customers, and enabling them to deliver the best server products in the world. You must enjoy working in a fast-paced, dynamic, and matrixed environment and thrive on collaboration. This role is inherently cross-discipline in nature as you will interact regularly with many different teams and functions including platform applications engineering, ecosystem enabling, product management, business segment, sales, field applications engineering, and core internal engineering teams. You must have a solid foundation in server engineering, have successfully delivered products in mass production, and be willing and able to quickly learn key aspects of the technology in order to be conversant and effective in new areas with minimal ramp time. You also possess outstanding people skills to lead, motivate, and guide world class engineers. KEY RESPONSIBILITIES: Organize meetings and lead discussions between AMD and customers executives. Identify relevant agenda topics, develop and present content to executives. Implement a robust and comprehensive process to track all customer programs/designs across your accounts including objectives, schedules, key milestones and checkpoints, risks and issues. Drive execution of all programs across the product lifecycle. Treat each account comprehensively including new product introduction (NPI), sustaining, and strategic initiatives and collaboration areas. Ensure new products launch on time with quality. Synthesize information and produce materials to communicate efficiently and effectively with internal stakeholders at all levels of the organization. Must be an outstanding communicator with ability to adjust content to the target audience. Understand the EPYC roadmap, product capabilities, and key technologies. Partner closely with PAE counterparts to plan accordingly -- ensure the right training, workshops, communications, and other enabling activities are optimized and tailored to customer needs. Deliver technical documentation and collaterals to customers in conjunction with internal counterparts. Act as a customer advocate internally to ensure customer needs are comprehended and appropriately factored into operations and decision-making. Build a broad and deep network across accounts to ensure open lines of communication and foster collaboration. Utilize relationships and frequent interactions to sense potential problems early, triangulate with counterparts in sales and business segment teams, and address issues proactively. Identify and drive opportunities to partner more closely with customers in support of mutual objectives such as co-design, co-validation, or new and different working models.