Job Information
T-Mobile USA, Inc Sr Engineer, Tech Support (BMS Controls Engineer/Programmer) in Bellevue, Washington
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Supports end to end Automated Logic Corporation (ALC) WebCTRL Building Management System (BMS) networks and solutions, design review, validation, testing and operations acceptance for all new or expansion nodes/platforms or services being introduced into T-Mobiles WebCTRL BMS (Primary) and other BMS related system platforms including Ecostruxure, Niagara, Alerton. Performs diagnostic investigation into complex BMS network issues to resolve and identify root causes. Provide technical leadership, guidance and advice to other engineers who are diagnosing, troubleshooting, testing and operating the BMS platforms. Evaluate and report on design, reliability and maintenance problems to the relevant T-Mobile design or BMS vendor organizations and provide design recommendations to improve the overall internal customer experience and to drive long-term system improvements. Position serves as primary interface between T-Mobile and its BMS, A&E and equipment support Vendors for technical escalation and problem management of the BMS issues and to provide technical solutions for the system and end-users. This position provides Subject Matter Expert (SME) level and BMS programming support in multiple disciplines for end to end BMS network and solutions design review, validation, testing and operations acceptance for all new or expansion BMS nodes/platforms, critical facility equipment and services being introduced into T-Mobile Critical Facilitesnational portfolio . This position uses extensive WebCTRL and BMS programming knowledge and strategy to carry out expert level diagnostic investigation of BMS system issues, to identify and resolve the root causes. Provides technical leadership, guidance and advice to other engineers who are diagnosing, troubleshooting and testing complex Critical Facilities sysems networks and systems. This position identifies BMS technical development opportunities for other engineers, develops and implements technical training programs as needed. This position analyzes, design, reliability and maintenance problems to the relevant T-Mobile and vendor organizations and provides design improvement recommendations to improve the overall reliability and effectiveness of the BMS System functionality and drives sustained long-term benefits. Works on technical assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. Works on assignments requiring considerable judgment and initiative. Understands implications of work and makes recommendations for solutions. Normally receives little instruction on daily work, general instructions on newly introduced assignments. Job Responsibilities: BMS System Owners Representative- Understand all aspects of the BMS Systems Webctrl-Primary, Ecostruxure & Niagara-Secondary) while supporting the growth and development of the BMS system while ensuring accurate visibility, alarming and monitoring of 150+ critical facilities across the country. Able to create operators and privileges, develop schedules, troubleshoot with alarms and trends, and document using WebCTRL's reporting features Able to configure and deploy complex features, such as advanced alarming and custom trending. They will also able to set up location-dependent security privileges, as well as operators and privileges within groups. BMS Design- Review and design complete building automation systems, including controllers, electromechanical devices, sensors, networks, and computer hardware.