Job Information
Amazon Senior Program Manager, Recommerce Oversight & Strategy, Returns & ReCommerce in Bellevue, Washington
Description
At Amazon Worldwide Returns & ReCommerce (WWR&R), we aspire to zero: zero cost of returns, zero waste, zero defects, and zero carbon footprint. We are an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line. WWR&R includes business, product, program, operational, data, and software engineering teams, who together manage the lifecycle of returned and damaged products.
As Senior Program Manager, ReCommerce Oversight & Strategy, you will oversee financial recovery of returned inventory. You will develop insights in partnership with dedicated analytics SMEs to drive investment and recovery opportunities. You will pitch new ideas to senior management and peer teams for roadmap prioritization. You will own recommerce routing rules to direct inventory to the optimal channels.
Key job responsibilities
Oversee ReCommerce financial performance
Drive insights by partnering with dedicated analytics SMEs to ideate the next big opportunities within ReCommerce
Pitch ideas to senior leadership for roadmap prioritization
Manage routing rules to guide inventory to the correct ReCommerce channels
We are open to hiring candidates to work out of one of the following locations:
Bellevue, WA, USA
Basic Qualifications
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
3+ years of experience overseeing business performance
Preferred Qualifications
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.