Job Information
Amazon Principal UX Designer, Artificial General Intelligence (AGI), Identity and Personalization in Bellevue, Washington
Description
The AGI Identity and Personalization team is seeking a Principal UX Designer to drive and deliver LLM driven, personalized conversational assistant customer experiences. You will create innovative conversation and UX designs for personalized conversational assistants at scale. You will work closely with senior leadership, other design teams, researchers, product management, engineering, and data science to successfully go from early stage product concepts to major launches of new features and offerings.
Key job responsibilities
Create a vision for innovative advancements in LLM driven conversational assistants addressing complex and ambiguous challenges without sacrificing speed of delivery
Present designs and facilitate strategic design discussions to top-level executives.
Collaborate with design and research teams across Amazon to ensure a consistent and delightful experience across all customer touch points
Partner with the Product Management team to translate business requirements and use cases into delightful design solutions
Collaborate directly with software engineers and data scientists to bring the resulting designs and vision to market
A day in the life
You will work directly with product managers and leadership to understand requirements, and develop a customer experience vision that can be articulated with concrete design concepts. You will drive consensus around this vision, including presenting to senior leadership and stakeholders. You will socialize this vision with other design teams across Amazon and work with multiple teams in a fast paced environment.
About the team
The AGI Identity and Personalization team owns identifying customers and ensuring that they receive personalized experiences when interacting with AGI LLM driven conversational agents.
We are open to hiring candidates to work out of one of the following locations:
Bellevue, WA, USA | Boston, MA, USA | Seattle, WA, USA
Basic Qualifications
10+ years of design experience
Experience with best practices for User Interface Design, Information Architecture, and Interaction Design
Experience in visual design expertise with ability to produce fresh, simple, elegant and exceedingly usable layouts and interactions and iconography
Experience in life cycle design projects from design strategy through execution
Preferred Qualifications
Experience providing and effectively communicating strategic and tactical recommendations based on data.
Experience with designing conversational assistants or chatbots.
Expert in designing and prototyping with tools such as Figma, Sketch, Adobe Creative Suite, or others.
Has an available online portfolio with work samples or case studies.
Ability to establish and drive a vision for the product strategy through influencing partner teams across organizations.
Is a role model within design and actively mentors and develops designers.
Experience driving complex solutions for customers by developing mechanisms to increase collaboration.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $147,600/year in our lowest geographic market up to $244,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.