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T-Mobile USA, Inc Account Executive - Government REQ259770 in Bellevue, Washington

Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! The Account Executive, Government position focuses on the customer life cycle, supporting the growth of State and Local Government within an assigned territory. As a Government Account Executive, you will be in charge of growing our presence in the State and Local market, owning the contract renewal strategy, delivering class-leading customer experiences, and growing our revenue and retention rates. Your performance is evaluated on your ability to meet sales expectations and maintain a high level of job performance through a variety of metrics focused on building the business. The quality and method of work must be consistently completed following T-Mobile's core values. This strategic sales role requires proficiency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus, and inspirational leadership. Job Responsibilities: New Sales activities:Generate new business opportunities within the assigned portfolio of existing and target accounts. Exceed monthly and quarterly sales goals in the various assigned categories while maintaining appropriate customer churn goals. Negotiate agreements and own the contract negotiations as necessary. As the brand ambassador within the assigned territory, maintain a high level of in-person customer meetings to build deep client relationships. Sell the total portfolio of T-Mobile solutions. Do this by engaging in deep conversations with clients to understand how T-Mobile services can solve client pain points and create win-win scenarios. As the account owner, coordinate with the Account Management, Dedicated care, and other support members of the team to ensure a strong customer life cycle and to maximize the revenue and loyalty of our customer base. Extensive and effective use of salesforce.com as well as other internal systems to ensure effective reporting, forecasting, and reporting. As the account lead, will engage in customer presentations and attend events as the need arises to promote the brand and engage with clients. Will quarterback the account strategy to improve results. Engage with internal stakeholders as required to attain specific goals including operations, marketing, legal, compliance, Government affairs, pricing, and others as required to achieve objectives. Completes continuous training to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as any training tools provided to deliver outstanding service to meet T-Mobile's productivity and quality standards. Attains productivity and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives. Demonstrates positive and cooperative behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct. Disburses adjustments and credits as appropriate within established limits and criteria. Also responsible for other Duties/Projects as assigned by business management as needed. Education: High School Diploma/GED (Required) Bachelor's Degree (Preferred) Work Experience: 4+ years of proven experience in outside Direct sales within an assigned territory is required. 2+ years of sales experience in the Public Sector preferred. 2+ years in telecom or technology sales strongly preferred. 2+ years of Account Management

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