Job Information
Citigroup Business Risk and Control Senior Manager (Hybrid) - VP - BELFAST in Belfast, United Kingdom
The Business Risk and Control Senior manager is a strategic professional who stays abreast of developments in the issue management space and provides directional strategy for the development of Technology – Foundational Services Issue Quality Coordinator (T-FS IQC) process. The IQC has a broad understanding of CISO and IT Risk issues and risk assessment processes. Excellent communication skills are required to negotiate internally, often at a senior level. The IQC is responsible for short-to-medium term planning of actions for improving the IQC process, managing stakeholder communications, developing performance indicators and key metrics, and participating in enterprise-wide governance forums.
Responsibilities:
Requires a comprehensive understanding of cyber security and technology risk.
Applies in-depth understanding of issue management principles to ensure that quality reviews are comprehensive.
Implement a communication strategy for Issue Owners and Issue Coordinators, including developing collateral materials and hosting stakeholder information sessions.
Participate in enterprise-wide governance forums which are inclusive of the 1st, 2nd and 3rd lines of defense.
Define key performance indicators and metrics to track process performance.
Perform thematic analysis of quality concerns identified.
Interface with stakeholders to facilitate quality reviews.
Support the development of internal tools and dashboards and participate in user testing of the global issue management system.
Qualifications:
Considerable years experience in Cybersecurity / Information and people management
Experience in executing quality assurance / control reviews
Excellent communication skills required to negotiate internally, often at a senior level.
Effective organizational influencing skills required.
Excellent problem-solving skills.
Ability to see the big pictures with high attention to critical details
Demonstrated ability to develop and implement strategy and process improvements
Business Information Security Officer (BISO) experience a plus
MS Excel, MS Access, SAS, SQL, Visual Basic a plus.
Education:
- Bachelor’s/University degree or equivalent experience, Masters degree a plus
Job Family Group:
Risk Management
Job Family:
Business Risk & Control
Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.