Job Information
Citigroup Business Risk and Control Officer, Vice President in Belfast, United Kingdom
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in risk and control, transformation and communication to Citi’s Management Assessment Control Team.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The Business Risk and Control Officer is responsible for managing elements of the Citi Risk and Controls (CRC) Manager Controls Assessment (MCA) system transforming the design and delivery of the new MCA system. Functions as a Product Owner interacting with wide-ranging stakeholders across Central Controls and within various risk and control areas across the enterprise. Requires an expertise in technology, operational risk management practices and methods, a deep understanding on their intersection, along with project management skills. Generally responsible for delivery of business requirements for MCA system changes, associated user stories and epics, drafting test scripts and overseeing User Acceptance Testing (UAT), and partnering with appropriate Technology teams and the business to implement solutions for various sub-components of the enhanced MCA enterprise-wide process. Excellent communication skills required in order to collaborate internally, often at a senior level. Exercises efficient time management and planning for self and possibly small team. Potential management responsibility of a team, including management of people, planning, and performance evaluation.
What you’ll do
Contribute to compilation and revision of MCA technology book of work to ensure enhancements are delivered as per agreed timeline
Manage the development, enhancement and oversight of 1-3 components in MCA system
Running working groups with In-Business Architects and their nominees to collect user feedback and proposed system functionality improvements
Managing User Acceptance Testing (UAT); drafting scripts, driving and tracking progress, defect triaging, coordination with testers, etc.
Delivering User training on new and existing system functionality and the MCA Program
Ensure procedures and governance processes are in place to create and maintain consistent and best-in-class system change protocols.
Act as component Subject Matter Expert (SME) with our customers both in the Front Line and Operational Risk. This includes:
Driving resolution of user queries and concerns, re-prioritizing as necessary and ensuring timely delivery by your team and Technology partner
Updating the system user guide and developing release notes
Finalizing and publishing technology communications
Engage management on tactical and strategic solution development. This includes:
Participating in working groups as the component SME
Presenting on the status of MCA system component at stakeholder committees
Proposing in MCA tools and techniques following strategic directions set by Senior Management
Developing techniques to make the MCA process more efficient
What we’ll need from you
Relevant experience in financial services
Experience operating in a complex environment with diverse, cross-functional teams operating internationally
Relevant experience in risk identification, assessment, monitoring, and remediation will be highly desirable
Experience in Front Line Risk, Operational Risk or Internal Audit is also beneficial
Experience operating in a dynamic, project-based environment with variable stakeholders, shifting priorities, and tight deadlines
Experience working in end-to-end software product development, specifically with a Risk or Controls application
Experience working in Agile development methodologies and familiarity with Software Development Lifecycle (SDLC)
Strategic thinker; must be able to formulate effective, long-term solutions to complex problems
Strong quantitative and qualitative analytical skills; must be able to generate insights from data and draw impact, conclusions, and recommendations
Excellent organizational skills; ability to multitask, shift priorities, track multiple ongoing processes, delegate as necessary, and track to immutable deadlines
Strong MS office knowledge including Excel, Word and PowerPoint
Familiarity with Jira or similar Agile project management software also beneficial
Effective team player; ability to fulfill multiple roles and collaborate effectively
Strong written and verbal communication skills; ability to create and present leadership-level communications
Ability to proactively improve existing processes and desire to continually improve processes
Ability to work within tight deadlines and shifting priorities
Unwavering commitment to co-operative and collaborative working
Ability to speak confidently and authoritatively on a range of subjects and influence opinion of counterparts in a highly visible, high-expectation environment
Strong attention to detail; ability to scrutinize text and dialogue to ensure adherence to regulations and compliance
University degree
What we can offer you
This is a role that'll offer you the opportunity to build an in-depth knowledge of Managers Control Assessment and Risk and Control. Every day there will be new business challenges that will help you develop new skills that can drive your career.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Job Family Group:
Risk Management
Job Family:
Business Risk & Control
Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.