Job Information
Robert Half Desktop Support Analyst in Beaumont, Texas
Description Here are some of the responsibilities of this position.
GENERAL
Monitoring help desk software requests for service, computer equipment, etc.
Maintaining information systems and networks
Upgrading and installing new hardware and software
Performing troubleshooting
Backing up data and managing network security
Ensuring the upkeep, configuration, and reliable operation of client computer systems, servers, and data security systems
Works on-site with Parishes to determine their hardware and software needs. Provides technical support from time-to time
SYSTEM
Recommends network operating system, and PC software
Implements the installation of operating system software
Recommends and implements telecommunications upgrades and installations
Responsible for operating system security and disaster recovery
HARDWARE
Implements on-going installation, upgrade, and maintenance of computer and telecommunication equipment
Performs minor computer hardware repairs/upgrades
Maintains inventory of equipment
Manages multisite I.P. telephone system
Manages Verizon Cellphone Account and Phones
SOFTWARE
Determines and recommends PC and network software applications
Responsible for implementation, documentation and maintenance of all custom database applications in use within the Diocese
USERS
Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs
With approval of the Director of Communications, allows access to restricted social networks for individual departments.
Adds/deletes and maintains users, passwords, and access levels for parish/school software programs.
Performs basic instruction on the use of equipment and software
Answers client's inquiries in person and via telephone concerning system operation. Diagnoses system hardware, software, and operator problems. Recommends or performs minor remedial actions to correct problems based on knowledge of system operation. Requirements Desktop Hardware, Computer Hardware, Network Infrastructure Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .