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Louisiana Department of State Civil Service WORKFORCE DEVELOPMENT TECHNICAL SPECIALIST in Baton Rouge, Louisiana

WORKFORCE DEVELOPMENT TECHNICAL SPECIALIST

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WORKFORCE DEVELOPMENT TECHNICAL SPECIALIST

Salary

$3,904.00 - $7,658.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

WFDTS-204812-011725CM

Department

LWC-Office of Unemployment Insurance Administration

Opening Date

01/24/2025

Closing Date

1/29/2025 11:59 PM Central

  • Description

  • Benefits

  • Questions

Supplemental Information

Workforce Development Technical Specialist

Office of Unemployment Insurance

Division: UI/Integration

Location: Baton Rouge, La

Announcement: WFDTS-204812-011725CM

Position Information

This position may be filled as either a Probational or a Job Appointment (open to all qualified applicants); a Promotion (open to all statewide classified and agency-wide permanent status employees); or by Detail to Special Duty. Current permanent status, classified employees may be required to accept a Probational appointment if selected. If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.

No Civil Service test score or assessmentis required to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. The actual starting salary depends on the education and experience of the selected applicant.

*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

All applicants selected for employment must submit to drug screening and a background check.

The Louisiana Workforce Commission is an equal employment opportunity employer andSAMEagency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities • TDD# 800-259-5154

For further information about this vacancy contact:

Connie Muse

cmuse2@lwc.la.gov

Minimum Qualifications

MINIMUM QUALIFICATIONS:

Six years of experience in workforce development, administrative services, or social services; OR

Six years of full-time experience in any field plus three years of experience in workforce development, administrative services, or social services; OR

A bachelor's degree plus three years of experience in workforce development, administrative services, or social services; OR

A master's degree plus two years of experience in workforce development, administrative services, or social services.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Concepts

FUNCTION OF WORK:

To serve as a technical specialist in multiple Workforce Development program support areas or for a statewide workforce development program.

LEVEL OF WORK:

Expert.

SUPERVISION RECEIVED:

Broad from higher-level Workforce Development personnel.

SUPERVISION EXERCISED:

Provides functional supervision over lower-level Workforce Development personnel as needed for the assigned program.

LOCATION OF WORK:

May be used by state agencies with workforce development functions.

JOB DISTINCTIONS:

Differs from Workforce Development Specialist 4 by the presence of responsibility for serving as a technical specialist in multiple program support areas or for a statewide program.

Differs from Workforce Development Supervisor by the absence of direct supervisory responsibility.

Examples of Work

EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Reviews and evaluates office operations and/or program recipients by performing quality assurance reviews.

Interprets and tracks corrective action within an assigned area of responsibility and program.

Evaluates programs, identifies promising practices, and develops/recommends comprehensive solutions.

Regionally monitors, manages and/or serves as an expert in multiple Workforce Development programs which includes training, budget, reporting and compliance.

Serves as program expert by providing specialized technical guidance/training to field staff. Develops and administers training plans.

Provides training to and technical assistance to providers within assigned region. Monitors all providers within assigned region for compliance.

Conducts outreach for potentials provides and serves as relationship manager for a portfolio of providers in a geographical region. Manages potential providers in application process.

Negotiates contracts and initiates contract processing. Monitors spending and service delivery through Contract Services staff.

Analyzes program data to identify program trends, training needs and ensure compliance with federal and state regulations.

Conducts management evaluation reviews and makes recommendations for improvements/enhancements.

Completes and submits State Plans for Employment and Training programs. Makes amendments to plans as needed.

Develop plans, strategies and objectives for monitoring information, reporting, tracking and data integration. Uses information to develop program goals.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

  • New Year's Day

  • Martin Luther King, Jr. Day,

  • Mardi Gras,

  • Good Friday,

  • Memorial Day,

  • Independence Day,

  • Labor Day,

  • Veteran's Day,

  • Thanksgiving Day and Christmas Day.

* Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

  • Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system

  • Teacher's Retirement System of Louisiana (www.trsl.org),

  • Louisiana School Employees Retirement System (www.lsers.net), among others

    01

    Describe your customer service experience.

    02

    Do you have any knowledge of Unemployment Insurance?

  • Yes

  • No

    Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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