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About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

We seek a Cloud Site Reliability Engineer (SRE) to plan, design, implement, and manage high-availability, scalable cloud-based systems in a multi-cloud environment. This position requires someone who can utilize automation, troubleshoot complex systems, implement robust monitoring and guardrails for a multi-cloud environment, and focus on optimizing performance, reliability, and cost-efficiency.

This role will work across the network architecture, engineering, and systems development organizations and teams to ensure alignment to production readiness and operationalization guidance.

As a Site Reliability Engineer in the organization, you will be the leader for the team, driving the work and technical direction, and mentoring other employees in career development & progression.

Location

This role is designated as a fully remote position within the United States.

The Main Responsibilities

• Architect, build, and maintain highly available, fault-tolerant systems using multiple cloud service providers.

• Design and manage cloud infrastructure focusing on networking, scalability, security, and reliability.

• Troubleshoot complex, cross-system issues involving cloud infrastructure, databases, and networking.

• Implement and maintain guardrails to ensure consistent and secure operation of cloud workloads.

• Lean in on automation of deployment pipelines (CI/CD), infrastructure provisioning, and scaling to ensure seamless performance of new deployments, focusing on GitOps principles.

• Define infrastructure as code, enabling scalable, repeatable, and secure deployments.

• Set up and enforce guardrails for databases, infrastructure, and applications, ensuring consistency and adherence to best practices.

• Implement robust application and infrastructure monitoring using tools like Prometheus, Grafana, and potentially Datadog.

• Documentation of standardized operational workflows to ensure adherence to requirements and dissemination best practices for production readiness and operationalization

• Coach and mentor others in the business processes implemented in the team's applications, services, and workflows to provide resolution to support problems

• Effectively manage and deliver multiple initiatives in parallel while maintaining ownership of key areas of responsibility across the organization

• Indirectly influence the work of others to drive production readiness and operationalization of system and service components

• Effectively estimate the time it will take to perform tasks and deliver or influence the work to be completed within those timeframes

• Scale solutions to meet enhanced requirements for growth, new services, or network optimization by applying approved technologies and architectures for enhancements or additions

What We Look For in a Candidate

Required Qualifications:

• Total 10+ years of experience with bachelor's degree in Computer Science, Engineering, or a related field.

• 5+ years of experience in site reliability engineering or a related field.

• Deep expertise in cloud platforms, particularly AWS, Azure, and GCP.

• Proficiency with automation tools such as Terraform, ArgoCD, and GitHub Actions.

• Experience with Infrastructure as Code (IaC) tools (Terraform, CloudFormation)

• Strong troubleshooting skills for complex systems involving cloud infrastructure, databases, and networking.

• Experience with monitoring tools like Prometheus, Grafana, and Datadog.

Preferred Qualifications:

• Excellent communication and collaboration skills.

• Security best practices for cloud environments.

Legal Statements

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$111,480 - $148,630 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$117,340 - $156,450 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$123,210 - $164,280 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$129,080 - $172,100 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com/)

Requisition #: 336129

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

111480

Salary Max :

172100

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline

12/21/2024