Job Information
Weatherford Operations Support Coordinator - Wireline in Basra, Iraq
Job Overview
The Operations Support Coordinator provide excellent customer service skills and maintain a professional attitude while handling all incoming calls, receiving clients, visitors and vendors. Also, assist with general office administrative functions.
Roles & Responsibilities
Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations
Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford’s Management System
Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement
Promptly and courteously greet and receive visitors, ascertains nature of business, and direct visitor to appropriate person or area.
Professionally answer and handle all incoming calls by providing excellent customer service to callers by routing calls to appropriate person.
Perform a variety of clerical and word processing functions.
May assist with scanning, reviewing and submitting of Accounts Payable documents.
Sorting, opening and distributing of in-coming mail.
Provide support by assisting in other functions as needed.
Maintains effective communications with all key stakeholders both internal and where appropriate external
Supervisors are expected to actively engaging their employees to support talent management through Weatherford’s performance management process, including but not limited to talent assessments, succession planning & regular coaching opportunities
Supervisors should collaborate with Human Resources & Training Development to drive strategies for the recruitment & retention of key personal & to foster an environment that supports the attraction & retention of a high performing talented workforce
Qualifications
University Degree/Diploma or equivalent with 2-4 years related experience
Master’s degree & 0-2 yrs experience
Prior receptionist and/or customer service related experience is preferred
Knowledge of SAP would be beneficial
3 - 4 Years of general clerical and administrative experience
Skills
Professional attitude with a strong customer service awareness and focus.
Excellent verbal and written communication skills and ability to follow instructions.
Proficient typing skills
General computer knowledge.
Able to work and interact with all levels of personnel
Strong organization and time-management skills
Proficient typing and word processing skills
Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.
Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.